Published on : Thursday, December 19, 2019
The AIG Travel Assistance App has been upgraded with a significant new feature through a partnership with GeoSure, developer of the most granular, real-time safety measurement platform available. The app, available for both iOS and Android, now provides business travelers who are insured through a group AIG business travel policy with access to hyper-local safety awareness functionality for more than 65,000 cities and neighborhoods.
Jeff Rutledge, CEO, AIG Travel said that as a travel safety advocate, they are committed to bringing the most detailed safety information to our travelers, wherever their journeys might take them. This new enhancement is a great step toward that goal, making AIG Travel the first global travel insurer to integrate continuously updated, hyper-local safety ratings into an app, to deliver a highly personal, inclusive digital safety experience.
Using a combination of big data, Artificial Intelligence, crowd-sourced reporting, and geospatial intelligence, GeoSure aggregates thousands of data sources through its proprietary risk analytics platform. The data is validated using statistical algorithms to create the most detailed safety ratings in the world, down to the neighborhood level, to help travelers understand risk conditions of various locations within cities they might travel to. The algorithms are used to determine safety scores for each location across the categories of Physical Harm, Women’s Safety, Theft, LGBTQ+ Safety, Political Freedoms, Health & Medical and then a statistical average score for Overall Safety.
With this new enhancement, the AIG Travel Assistance App now features the only dedicated Women’s Safety and LGBTQ+ Safety awareness capabilities available. This new functionality bolsters AIG Travel’s ongoing initiatives to empower women and members of the LGBTQ community to travel with confidence. Other unique features of the enhanced app include safety map search ability and safety filters for viewing the ratings that are most important to the specific traveller.
The AIG Travel Assistance App was launched in 2014, providing users with security travel alerts, a medical translation tool, which translates key medical terms into multiple languages, and the Drug Brand Equivalency tool, which displays drug brand names and their equivalent names in multiple countries. The app also has features that simplify the user experience and contribute to greater travel safety, including a one-touch “Help” button that connects travelers directly to emergency travel assistance; a GPS-enabled directory of healthcare providers, allowing users to find, locate, rate and review nearby options; and a bookmarking feature for country-specific security reports, allowing travelers to quickly reference key information on security issues, political conditions and travel logistics.