airBaltic Reports 320 000 Mobile Bookings in 2021

Tuesday, February 8, 2022

Latvian airline airBaltic reports that in 2021 a total of 320 000 passenger segments were booked using mobile devices. Share of mobile bookings has increased from 23% before the pandemic to 28% today, at some moments reaching even 35%.

Eva Plakane, SVP Revenue Management of airBaltic: “A growing proportion of customers using their mobile devices for searching and booking flight tickets has been an ongoing trend for a couple of years now. To maintain our high level of service, we continue to improve the mobile friendly services we provide and last year also introduced a brand new option to order on board items from a mobile device.”

10% of all mobile bookings have been made using the airBaltic Club mobile app. In 2021, share of mobile visits to company’s website had grown to 59%, in comparison to 51% two years before.

In 2021, airBaltic continued its expansion in the Baltics by launching 15 new routes, including flights to such destinations as Dubai or Tenerife.

Source:- airbaltic

« Back to Page

• airBaltic Launches Special Pop-Up Flights This Summer to Address Rising Global Passenger Demand

• airBaltic and Tez Tour Latvia Boost Travel Options with Expanded Partnership to 12 Destinations

• airBaltic Reveals Top Summer Destinations from Riga to Ljubljana, Corfu and Milan

• airBaltic won Best Employer award in Transport and Logistics Sector by CV Online Latvia for 12th Year

• airBaltic Pilot Academy Triumphs with New Milestones: Four Graduates Soar into the Skies, Welcomes 16 Aspiring Aviators