AITO seeks further support from government

 Tuesday, August 3, 2021 


The Association of Independent Tour Operators or AITO recently launched a highly critical attack on the UK government over what it claims are persistent failings to help the travel sector in the country. The trade body decried the lack of support or comprehension for the huge problems faced by 500,000 travel industry employees.

The association is a 45-year-long alliance of nearly 200 specialist tour operators and travel agents in the UK. It mentioned three key problems existing at the moment:

The immense mental strain involved of existing on zero income for 17 months without proper financial support that works for the particular sector and has been allegedly wrongly, completely ignored by government to date.

The association shared that unlike hairdressers, who have had up to £18,000 in government aid to kick-start their businesses, and who start to earn immediately they are permitted to trade, travel businesses do not earn anything until their customers depart on holiday, which could be a year or more later. It mentioned that travel businesses have been awarded a paltry £2,500 in government aid – up to £15,500 less than the hairdresser next door which is overrun by customers delivering them an immediate cash flow boost, totally unlike the situation with travel companies, which are prevented from trading by government.

It also pointed out that travel customers’ confidence to book has been destroyed by stealth as countries are moved from the green, amber and red lists each week. AITO called for more updates to the travel lists, cheaper testing and mutual recognition of vaccination certification as ways the government could help the sector.

Chris Rowles, Chairman, AITO said in a statement that many families’ livelihoods are on the verge of being destroyed. He said that AITO members, and many others in travel, are long-established small- and medium-sized businesses – which have delivered hugely over many years in terms of employment, superb customer service and significant tax take yet most of that are now at severe risk of being dumped on the scrap heap of failed companies because the government has denied travel the right to trade for the second successive and vital peak summer holiday season.

He also mentioned that once everything is added together, it all makes for a pretty big kick in the teeth for the entire travel sector. He stated that the global travel taskforce review gives government a key opportunity to redress these key issues and, finally, to support the safe return of international travel. He said that this is the last opportunity to save travel companies from collapse, and to protect other linked sectors such as inbound travel and the retail industry, alongside the huge tax take delivered by outbound travel. 

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