Amadeus invests in CrowdVision to help airports deal with passenger volumes

Tuesday, March 13, 2018

With the International Air Transport Association (IATA) expecting 7.2 billion passengers to travel in 2035—a near doubling of the 3.8 billion air travelers in 2016—passenger volumes show no sign of slowing down. CrowdVision, Amadeus Ventures’ latest investment, is helping airports manage the growth, so travelers can benefit from faster check-ins and shorter security lines.

CrowdVision is an early stage company that uses computer vision software and artificial intelligence to help airports monitor the flow of passengers in real time to minimize queues and more efficiently manage resources. The software is designed to comply fully with data privacy and security legislation.

CrowdVision data improves plans and can help airports react decisively to keep travelers’ moving and make their experience more enjoyable. CrowdVision’s existing airport customers are benefiting from reduced queues and waiting times, leaving passengers to spend more time and more money in retail areas. Others have optimized allocation of staff, desks, e-gates and security lanes to make the most of their existing infrastructure and postpone major capital expenditure on expansions.

Suzanna Chiu, The Head of Ventures at Amadeus said that together with CrowdVision and they would be able to help airports to better anticipate and respond to traveler flows for better real-time, planning and investment decisions.

CrowdVision complements the existing Amadeus Airport IT portfolio to deliver additional insights and benefits to customers. Working with Amadeus will give them access to a huge network of airports and travel partners around the world according to Fiona Strens, CrowdVision’s Chief Executive Officer.

Amadeus Ventures, the corporate venture arm of Amadeus, invests in start-ups sitting at the crossroads of travel and technology. Amadeus launched this initiative in 2014 and CrowdVision is the latest addition to a portfolio that includes start-ups such as Situm, Avuxi, Betterez, Bluesmart, BookingPal, Flyr and Yapta.

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