Austrian Airlines checks corona-related travel documents for passengers

Friday, April 23, 2021

Due to the pandemic-related entry regulations, numerous countries currently require specific documents, such as a recent negative Covid-19 test result, a digital entry registration form or a passenger locator form. The required certificates are currently checked directly at the airport. To simplify the process, passengers on all Austrian Airlines flights to Germany, Greece and Spain now have the possibility to upload corona-related travel documents and having them checked in advance. The voluntary upload is possible up to 12 hours prior flight departure. The result of the pre-check will be transmitted via e-mail no later than four hours before departure.

Passengers booked on the relevant flights will receive a notification and a link to a portal where they can store the country-specific required certificates for entry. Information on the necessary documents is issued by the authorities of the respective country and is also available on austrian.com. After the check by the support center, the passenger receives an e-mail if the documents meet the entry requirements or feedback if further documents are required. Regardless of the confirmation, passengers must have the original documents with them on the trip.

With the start of the offer, Austrian Airlines is simplifying traveling during pandemic times and is taking a big step towards integrating corona-related certificates into the digital travel chain.

On all Austrian Airlines flights and at all Austrian airports, wearing an FFP2 mask is still mandatory. On the Austrian Airlines website, passengers can find the current Austrian Airlines flight schedule and information on traveling in times of Corona. The information is updated on an ongoing basis.

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