Published on : Tuesday, May 18, 2021
British Airways’ BA492 flight from Heathrow to Gibraltar recently took off as the airline’s first flight to a ‘green list’ destination. The flag-carrier is operating a number of flights throughout the day to other destinations on the ‘green list’ including a flight to Lisbon, three flights to Faro and one flight to Funchal in Madeira. The airline has, however, suspended flights to Tel Aviv.
On May 17, 2019, the airline operated hundreds of flights, compared to just 70 departures that it plans to operate today, highlighting the devastating impact the COVID-19 pandemic has had on the airline industry. British Airways and Heathrow Airport hosted a virtual conference from British Airways’ home at Terminal 5 with its chief executives, Sean Doyle and John Holland-Kaye.
The airline has introduced changes to the flying experience to help ensure a frictionless experience, including trials of travel apps to upload documentation and a virtual queuing system, as well as the introduction of pre-flight food ordering for Euro traveller customers and delivery of menu items in the lounges to seats by QR code.
Sean Doyle said in a statement that the first day of a return to international travel, is a special day for many people, because for so long now families have been separated, business has suffered, and the company knows that customers have not been able to take the breaks abroad that they have wanted. He shared that the airline is pleased to be back in the skies after more than a year of limited flying – albeit with a very small number of flights.
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