Published on : Thursday, June 3, 2021
British Airways have decided to trial the IATA Travel Pass on flights from Heathrow to Geneva and Zurich in Switzerland starting this week. The app can be downloaded onto a mobile device directly from the app store. Once downloaded, customers will create a secure account and will be presented with the entry requirements for their destination.
British Airways’ customers can then book a COVID-19 test with an approved provider and the results will be automatically uploaded into the app by the laboratory. The app also checks that a customer meets the entry requirements for their destination and will then notify the customer to let them know that they are ready to travel.
British Airways is also currently trialling digital travel app, VeriFLY, on routes to the US, France, Ireland, Barbados, Bahamas and Canada, as well as all inbound international flights. Sean Doyle, Chief Executive, British Airways said in a statement that the carrier is committed to exploring ways to ensure that the customer journey is as frictionless as possible and share learnings to help the travel industry take off again.
He mentioned that the company knows that digital travel passes are part of the solution and they will also play a key role in offering travellers the reassurance they need before they arrive at the airport. He said that airline hopes to offer a customer-friendly digital option for every British Airways international route that requires proof of government mandated COVID status documentation.