Published on : Tuesday, June 29, 2021
The British Airways found itself in trouble after facing serious IT issues. The website of the British Airways could not be accessed and flights were delayed as staff could not access key information. Thankfully, the systems were back online later in the night and there have been no major issues since.
In a technical glitch, multiple British Airways systems were down for several hours. The services impacted include ba.com, online customer support, and some elements of flight operations. The exact time when the issue popped up is hard to pin down, they seem to have emerged in the early evening, around 18:00 UK time.
By 20:00, passengers had taken to Twitter to report the IT issues and the inability to access the BA website. This meant no flight could be booked, amended, or canceled during this period. However, according to Head For Points, the last two flights for the day, to Abuja and Newcastle, were both delayed due to software issues.