Published on : Tuesday, July 24, 2018
Thom, a four-year veteran with the Radisson Hotel Group, previously served as general manager at the Park Inn by Radisson Cape Town Newlands and Radisson Blu Le Vendome Sea Point.
“It’s the new, unique occurrences one encounters every day which drew me to the industry. If you think you’ve seen it all in hospitality, think again, you will never stop evolving or learning,” Thom comments.
He points out that being able to “constantly grow” collectively has been a highlight of his career, but adds that there have been so many, there isn’t enough space to share it all.
The new Radisson Blu Waterfront general manager describes the hospitality landscape currently in Cape Town as “challenging”, with the situation exacerbated by the negative press coverage the city has received regarding the water crisis.
“We need to move away from the words water crisis and talk about ‘water challenge’ as a collective. We need to educate guests about water challenges in Cape Town but, at the same time, we are open for business!” he says.
He added that many hotels, including the Radisson Blu Hotel Waterfront, have invested in desalination plants. The Radisson Blu Hotel Waterfront aims to be off the municipal water grid by the end of July 2018.
Clinton’s arrival at the flagship Radisson venue in Cape Town heralds his unique management style which he describes as “A passion for people development which will empower all staff to make decisions and in turn provide a world-class service to our valuable guests.”