Columbia Beach Resort in Cyprus deploys Innspire’s guest journey app

Thursday, February 16, 2023

 InnSpire has been selected by the Columbia Beach Resort,  Pissouri in Cyprus to implement its Digital Guest Journey App solution at the property. The full-featured mobile phone-based solution allows guests at the resort to pre-check in and securely access their suites without having to carry a keycard; view menus, order in-room dining meals and drinks and snacks by the pool; send requests to the guest services team in real time; book restaurants, check their stay bill and access an extensive range of useful information—all from their own personal mobile device.

InnSpire’s award-winning digital solutions allow the hotel’s various operational departments to work collaboratively and give guests complete control over their entire travel experience. At the Columbia Beach Resort, the App consolidates disparate guest systems within a single, easily accessible platform, providing travelers with seamless and highly personalized command over their stay at the property.

“Our tech stack includes solutions from various providers that were not working seamlessly from the guest perspective, so our goal in deploying the InnSpire Guest Journey App was to centralize and manage our guest services within one convenient and easy-to-use system,” said Monica Coppetta, General Manager at the resort. “We are also highly focused on sustainability as an organization, so this digital solution helps us work toward our goal of reducing the adverse impact on the planet by eliminating the need to print brochures, menus, directories and other guest compendium materials.”

Overlooking the secluded Pissouri Bay on the southern coast of Cyprus, Columbia Beach Resort is a five-star property, offering 169 luxurious suites. Amenities include an award-winning spa, as well as three gourmet restaurants and two large swimming pools with swim-up bars.

“Our integration plan for the Columbia Beach Resort was focused on providing an all-in-one solution that solved operational challenges for hotel staff and management, while providing a seamless and convenient digital guest journey for the resort’s discerning guests,” said Martin Chevalley, InnSpire’s CEO. “Hotels today are looking for true technology solution partners, rather than individual systems working in silos. We are happy to be able to fulfill that need for the Columbia Beach Resort and look forward to the opportunity to work closely with their management team to bring a uniquely personal luxury experience to Cyprus.”

« Back to Page

• Indian Hotels Company Limited (IHCL) India’s Largest Hospitality Company Announces Q4 and Full-Year Financial Results

• Indulge in Summer Bliss: Four Seasons Hotel Toronto Introduces Exclusive Experiences

• Triple Crown for IHG One Rewards App at This Year’s Webby Awards

• Luxury Travel on the Rise: Villas of Distinction Notes Surging Demand in Caribbean and Mexico

• Playa Hotels & Resorts N.V. Chairman Bruce Wardinski Honored with Lifetime Achievement Award for Hospitality Excellence