DIAL and Vistara begin testing face recognition tech at IGI Airport

 Saturday, September 7, 2019

On Friday Delhi International Airport Pvt Ltd (DIAL), along with Vistara Airways, began testing the facial recognition technology for flyers at the Delhi’s Indira Gandhi International (IGI) Airport.


GMR-led DIAL is rolling-out a three-month trial to demonstrate Biometric Enabled Seamless Travel (BEST) Experience, based on Facial Recognition Technology.


After successful completion of the trial, the facility would be officially launched at T3 and subsequently, at other terminals of Delhi Airport.


With this technology, passengers’ entry would be automatically processed based on the facial recognition system at all check points including airport entry, entry into Security Checks, and boarding.


As part of the Ministry of Civil Aviation’s “Digi Yatra” policy, the trial will give an end-to-end solution to the passengers to understand the seamless flow of process.


How will the Biometric facial recognition work?


The enrolment process for the passengers with valid flight tickets and government ID proofs will start at the registration kiosk. Post this, their facial details will be captured by the camera. Simultaneously, the documents provided by the passenger will be validated by a CISF personnel present at the kiosk.


The CISF personnel will physically check the applicant’s ID proof and confirm on the system. Subsequently, the passenger can approach the dedicated departure e-gate, which is fitted with facial recognition cameras. The e-gates will open automatically after the facial recognition process is completed. The passenger can then proceed towards the check – in counters to drop their bags. If they are not carrying any bag, they can head straight to security screening, where the facial recognition cameras are installed.


Once the passenger clears the security screening formality he/she can go and board his flight through the dedicated boarding e-gates. These gates too open automatically after the camera recognises the passenger’s registered face.


How long will the passenger data be stored?


For privacy sake, during the trial period, the biometric details will be stored temporarily only to enable the departure process. As soon as the flight takes off, the data of the registered passengers will be deleted. The details will not be stored at the airport.


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