DXB receives the prestigious ACI travel accessibility accreditation

Tuesday, August 1, 2023


Dubai International (DXB) has received accreditation from the Airports Council International (ACI) under its Accessibility Enhancement Accreditation Programme, a first–of–its–kind initiative that recognises global airports commitment to accessible travel operations.

The certification acknowledges DXB’s ongoing prioritisation of a safe and inclusive airport experience for passengers with both physical and hidden disabilities.

This aligns with the 2019 ACI World General Assembly Resolution and the United Nations Convention on the Rights of Persons, which stipulates that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms.

Through the launch of a phased, two – year plan that addresses and elevates the travel experience for People of Determination (POD), DXB has successfully proven its ability to provide an accessible and inclusive airport experience for passengers airports workers, visitors and the elderly.

This includes launching a travel planner for pre- travel preparation, designing an Austim Friendly Route and implementing a large – scale training programme.

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