Embracing technology leads industry to refine

 Tuesday, November 8, 2022 

Favorite

The fledgling travel brands were urged by an expert panel to put product before technology – but to quickly embrace the latter.

Jono Vernon-Powell, founder of Nomadic Thoughts, said start-up brands needed to remember that travel had “the best product on the planet” that should always come first. When it came to technology, he advised: “You don’t need to reinvent the wheel, lean on what is out there.”

Josh Ryan-Saha, director, Traveltech for Scotland, which advises tourism brands, agreed, but added: “You need to very quickly lean into technology.” Most businesses, he said, brought in a chief technology officer to build systems once the company was up and running.

Global Travel Collection’s UK managing director Jason Oshiokpekhai advised against building a bespoke in-house system initially: “Even with a big war chest of cash, it’s still a question of time.”

He said seeking funds from friends and family to start a business was a good idea “because then you will use it wisely”. He added: “Follow your passion, but make sure it checks with reality.”

The panel told how Barrhead Travel had undertaken three years’ worth of IT development in one year during lockdown, with a digital presence now a must for any travel brand.

Traveltech for Scotland also saw a major transition among the industry there during the pandemic with several of these trends here to stay, as Ryan-Saha explained:

 “The three things we saw the most were online bookability – especially visitor attractions – then a pivot to digital experiences (like the Edinburgh Fringe Festival) and also contactless technology.”

« Back to Page

Related Posts

PARTNERS

Subscribe to our Newsletter

I want to receive travel news and trade event update from Travel And Tour World. I have read Travel And Tour World's Privacy Notice.

Feb 01
February 1 - February 2
Feb 01
Feb 02
February 2 - February 5
Feb 02
February 2 - February 4