Published on August 18, 2025
By: Tuhin Sarkar

Emerging Travel Group partners with InnGenius PMS to give hotels more connectivity, automation, and global reach. This strategic collaboration integrates ETG’s broad distribution network with the InnGenius PMS Channel Manager, creating new opportunities for properties in high-demand markets. The move strengthens ETG’s direct supply strategy while giving accommodation providers more control and visibility.
Emerging Travel Group is a global player in online travel. It operates well-known brands such as RateHawk, ZenHotels, and Roundtrip. By partnering with InnGenius PMS, ETG connects directly with property management systems used across Turkey, the United States, Cambodia, Thailand, and Indonesia. The integration allows hotels to manage inventory, rates, and promotions from a single platform. This reduces manual workload, prevents overbookings, and delivers instant access to ETG’s massive customer base.
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The deal opens properties to ETG’s audience of 20 million monthly guests and more than 20,000 corporate clients worldwide. On top of this, ETG’s award-winning B2B platform, RateHawk, ensures properties are visible to over 100,000 travel professionals, retail agents, and API partners in 190 source markets. The reach is both broad and deep, offering exposure across corporate, retail, and online segments. For properties, this means more bookings and better occupancy.
By using the InnGenius PMS Channel Manager, hotels gain centralised control. All updates on availability, inventory, and pricing can be managed from one system. This streamlined approach is vital for properties operating in multiple markets. It removes the risk of human error and ensures data flows seamlessly across channels. For hoteliers, technology integration means less time on administration and more time focused on guest experience.
Since 2023, ETG has been scaling its direct supply strategy. This involves contracting directly with properties rather than relying heavily on third-party suppliers. As of August 2025, ETG has 220,000 directly connected listings, marking a 40% year-on-year increase. This growth reflects the group’s commitment to building closer ties with hotels. The InnGenius partnership is another step in that strategy, giving ETG stronger roots in key markets.
ETG’s Head of Direct Supply, Simone Large, stressed the importance of expanding in regions like Turkey, the US, Thailand, and Indonesia. These are markets where both business and leisure demand are strong. By tapping into InnGenius’ established presence in these countries, ETG can connect to more properties that want international exposure. With over 37,000 bookings a day across its platforms, ETG offers high-value opportunities for hotels ready to scale their distribution.
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A significant share of ETG’s bookings come from B2B partners. Travel agents, tour operators, and corporate travel buyers rely on RateHawk to secure accommodation worldwide. By joining ETG’s network, properties gain visibility to this premium segment. High-value bookings from B2B partners often bring longer stays, higher spending, and repeat business. The InnGenius integration gives hotels access to this lucrative market segment with minimal effort.
Emerging Travel Group’s financial performance highlights its scale. In 2024, the company recorded a gross transaction value of $3.7 billion. It offers access to more than 2.7 million accommodation options through direct contracts and connections with over 320 suppliers. The group also sells flights from 450 airlines, transfers in 150 countries, and car rental. This diversified model ensures that hotels connecting to ETG become part of a broader travel ecosystem.
The partnership offers clear benefits for accommodation providers. Hotels can expand their reach to global travellers and corporate clients. They can automate operations, reduce manual work, and avoid overbookings. They also gain flexible tools to push promotions, adjust rates dynamically, and target specific segments. For small and mid-sized properties, this means competing on the same stage as global chains. For larger hotels, it means greater efficiency and stronger brand visibility.
ETG employs more than 3,500 staff across the USA, Europe, the Middle East, South America, and Africa. Its multilingual support teams provide tailored service for trade partners and customers. This global footprint ensures hotels connected via InnGenius can count on strong distribution backed by professional support. For corporate buyers and B2B agents, the scale of ETG means confidence in booking reliable inventory.
In an era where travel demand is rebounding, distribution matters more than ever. Hotels need visibility across multiple channels to capture diverse travellers. Partnerships between global distributors and property management systems remove barriers and increase efficiency. By linking with InnGenius PMS, ETG enhances its competitive edge while offering hotels simple access to a global audience. For the travel industry, this integration is a reminder of how technology and strategy combine to deliver growth.
The ripple effect of this deal extends beyond ETG and InnGenius. It signals the growing importance of direct supply, B2B partnerships, and tech integration in travel. More hotels will look for streamlined ways to connect to large networks. More distributors will seek direct access to properties to control inventory and improve margins. For travellers, this means more options, better prices, and smoother booking experiences. The travel industry thrives when technology aligns with demand.
The partnership between Emerging Travel Group and InnGenius PMS is more than a technology integration. It is a strategic step that gives hotels access to millions of customers, a powerful B2B network, and a streamlined way to manage distribution. For ETG, it supports its direct supply growth and strengthens its position in competitive markets. For hotels, it opens doors to higher bookings and global visibility.
As travel continues to grow, partnerships like this will shape the future. The message is clear: hotels that embrace technology and distribution networks will thrive. ETG and InnGenius are showing how collaboration delivers results for both providers and travellers.
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