Genting Cruise Lines extends assurance policy

Published on : Saturday, April 4, 2020

Genting Cruise Lines recently announced that it has extended its ‘Cruise as You Wish’ assurance policy for Dream Cruises and Star Cruises. All sailings before or on October 30 would be included in the extended policy. The decision has been undertaken due to the ongoing coronavirus pandemic and considering the global situation amid the COVID-19 outbreak.



According to the older policy, all new and existing bookings made before or on July 31 for any Dream Cruises or Star Cruises made during the mentioned time period will provide guests with the flexibility to cancel up their bookings 48 hours prior to sailing. Guests are also eligible to receive 100% future cruise credit under the policy. The credit can be redeemed off any Dream Cruises or Star Cruises sailing embarking on or before December 31, this year.



With the extension, all new and existing bookings date for Dream Cruises and Star Cruises have been extended till the month of October. In addition, the 100% future cruise credit can now be redeemed off any Dream Cruises or Star Cruises sailing on or before March 31, 2021.



Michael Goh, President, Dream Cruises and Head of International Sales, Genting Cruise Lines said in a statement that the company has received positive and encouraging feedback from guests and travel partners with regards to the introduction of the assurance policy ever since its launch last month. He shared that with the new extension dates, more guests will have the option of flexibility. He further added that most importantly this action will provide guests with peace of mind when cruising with Genting Cruise Lines which is highly essential in the present uncertain and challenging times.




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