Published on : Saturday, September 16, 2017
Tokyo International Airport, Haneda, Japan has been awarded the global 5-Star Airport quality ranking for the fourth consecutive year by Skytrax, which a renowned air transport rating organization providing the honour to the global airports for the transportation, passengers service, staff management and the flight management .
The 5-Star Airport rating is the highest mark of quality distinction that recognises top standards of product and staff service across the different assessment categories in the airport environment.
This 5-Star rating shows that Tokyo Haneda International Airport is at the front position in terms of both service quality and consistency with the product and service innovation in the airport.
Haneda Airport continues to rank very highly for its passenger friendly terminal facilities, and was particularly highly praised for the hygiene and ambience of all passenger terminal areas, the airport. This airport is frequently named as the world’s cleanest airport.
Haneda Airport achieved the 5-Star Airport rating also for the prompt looking after and satisfying customers. Haneda was praised for the very reliable principles of service competence and consistency.
The excellent standards of cleanliness, and for making the process for both departing and arriving passengers as simple as possible makes Haneda airport as the busiest airport with proper management.
Haneda Airport domestic Terminals (T1 used mainly by Japan Airlines, and T2 used primarily by ANA) continue to set global Best Practice levels for the range and quality of shopping and food and beverage facilities located landside, whilst the Haneda International Terminal is now well established as a 5-Star Terminal.
Haneda airport has not only maintained the highest standards during the past year, but continued to invest and improve customer facing facilities and developing service standards.
With less than 3 years consistently, the Haneda Airport is gearing itself towards the arrival of national and international customers from USA, India, China, UK and it is expected for the the Japan’s preparation in Tokyo 2020 Olympic Games.