Published on : Friday, June 21, 2019
Hilton released a report whose findings reveal how the growing sophistication of technology and climate change will impact the hotel industry in the future. The report is supported by expert insight from the fields of sustainability, innovation, design, human relations and nutrition. Some of the key aspects are intergalactic getaways, fast-food nutrient pills, 2- to 3-hour working days and adaptable, personalised rooms that can transport guests everywhere from jungles to mountain ranges. Personalisation is King.
Technology will allow every space, fitting and furnishing to respond to an individual’s real-time needs. For example, the Lobby will conjure up anything from a tranquil spa to a buzzy bar, giving every guest the perfect, personal welcome. Microchips under the skin will enable guests to wirelessly control the setting around us based on what we need, whenever we need it – temperature, lighting etc.
Artificial Intelligence will deepen human contact and the personal touch. Only businesses that are responsible will survive the next century. Sustainability will be inbuilt in hotel’s design – from weather-proofed domes to buildings made from ocean-dredged plastic.
The menu would include plant-based recipes and surprising sources of protein such as Beetle Bolognese, Plankton Pies and Seaweed Green Velvet Cake. Decadent 3D-printed dinners and room service will provide unrivalled plate personalisation. Chefs will be able to create meals based on preferences and nutritional requirements with the help of biometric data for each guest.
Last year, Hilton also became the first hospitality company to set science-based targets to reduce its environmental impact as per Simon Vincent, EVP & President, EMEA, Hilton. Now they are harnessing the power of our people and technology to respond to guests’ demands. One can expect moon-walking mini-breaks, 3D-printed room service and hyper-personalised spaces.