Published on : Tuesday, March 31, 2020
The operator said in a statement released on the website that as a result of the unprecedented circumstances surrounding the coronavirus pandemic, passenger numbers across the industry have dropped significantly since national guidance was issued for people to stay at home and stop all non-essential travel.
The company is part of First Group mentioned that from Monday 30 March, it will be temporarily stopping its trains for an indefinite period of time because of the current travel restrictions and low passenger numbers.
Being an open access operator Hull Trains does not have a contract with the government, as a result they have not been offered additional financial support which franchised rail operators have in the form of an Emergency Measures Agreement.
It was not currently financially viable to run services after they explored all possible avenues to keep services running, it is not currently.
Hull, Doncaster, Retford, Stevenage and London are the destinations currently served by the Hull Trains.
However, the company said that other rail operators will be accepting tickets for key workers making essential journeys.
The admin fees will not be applied and a refund is available for all other customers.
Louise Cheeseman, managing director of Hull Trains, said that they play a vital role in the regional economy, as recognised by their local MPs, and were fully intending to resume operations as soon as they can.
Based on the current unprecedented circumstances it was a difficult week for the business but the reluctant decision to temporarily suspend services is the right one based.
While the move protects the long-term future of Hull Trains and their people’s jobs which is important as it will allow them to reinstate operations quickly when possible.
The dynamic situation will be reviewed as it unfolds they plan to return as a resilient train operator for the city of Hull East Riding as soon as they can.