Thursday, May 30, 2024
Iberia has won the ‘Outstanding Food Service by a Carrier for Europe 2024’ at the PAX International Awards. The ceremony was held in Hamburg during the Aircraft Interiors Expo and the World Travel Catering and Onboard Services Expo.
Each year, PAX International readers vote for the top companies in seven categories: Outstanding Food Service by a Carrier, Airline Caterer of the Year, Best Inflight Duty-Free Program, Best IFE and Connectivity, Best Cabin Interior Passenger Experience/Best Cabin Innovation, Best Seating, and Best Lounges.
Iberia’s use of high-quality products and its role as an ambassador for Spanish gastronomy were key factors in its selection. The airline’s menus, crafted by DO&CO, showcase Spanish cuisine and use local, seasonal ingredients whenever possible.
‘At Iberia, we are very proud to be a Spanish airline and to be able to spread our culture wherever we fly. Spanish gastronomy is internationally recognised and we want our passengers to be able to taste it as soon as they get on one of our planes. This award proves we are achieving it”, says Melanie Berry, Director of Customer Experience at Iberia. ‘I would like to thank all the teams involved in making this possible, DO&CO, our catering provider, the Customer Experience team, who are in charge of designing the menus, and our cabin crews, who are the ones who make our passengers’ journey even more special. Thank you all,’ Berry said.
DO&CO: Elevating Iberia’s Culinary Experience Since 2020
In 2020, DO&CO stepped in as Iberia’s new catering provider, enhancing the airline’s ground services, VIP lounges, and in-flight dining. This marked a significant upgrade in the gastronomic offerings of the Spanish carrier, which now emphasizes Spanish, local, and seasonal ingredients in its menus. Menu rotations occur monthly.
For domestic and European flights, Business passengers enjoy a varied culinary experience tailored to the time and destination of their journey, ranging from breakfast or snacks to lunch or dinner. Meanwhile, Economy passengers benefit from the Pre-Order service and access to the Gastrobar.
On longer flights, Business-class patrons receive a curated menu offering breakfast, lunch, or dinner, with multiple options and an extensive beverage selection. Additionally, a range of snacks like hot sandwiches, chips, or chocolates are always available. Economy and Premium Economy passengers are offered a starter, main course with two options, and dessert.
Introducing a novel concept, the Gastrobar service now provides a selection of savory snacks such as chips and pretzels, as well as sweet treats like chocolates or jelly beans.
Tags: Airline News, AX International Awards, Best Lounges, Cabin Interior Passenger Experience, ceremony, Europe, food service, Hamburg, iberia, Inflight Duty-Free Program, Onboard Services Expo, Travel News, VIP lounges, World Travel Catering
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