In tourism, Vietnam accelerates digital change

Saturday, November 19, 2022

The partnership with technology platforms and tourism business sectors will strengthen the efforts of Vietnam to get accustomed and take advantage of digital transformation quickly as well as effectively.
The vice-chairman of Vietnam National Administration of Tourism, Dr Ha Van Sieu, said this at a discussion related to digital transformation organized here on Wednesday.

The tourism development strategy of Vietnam to 2030, agreed by the Prime Minister, placed an orientation to speed up the process of digital transformation in tourism, toward the arrangement and development of a smart tourism ecosystem.

Sieu said that the fact that they in cooperation build collaborate and develop technology applications that would help tourists in the digital environment is to reinforce the principle of the above strategy as well. So, the content of today’s discussion has realistic implication, in line with current trends.

He also mentioned that the spread of the fourth industrial revolution together with the growth and expansion of technology has altered tourist behaviour, from information searching, booking services and destination experiences, to sharing thoughts and trip memories. Majority of it took place in the digital environment.

The change in the market with the prime aim on tourists has compelled service providers along with the government to have solutions to quickly getting accustomed and seize the benefit of digital achievements to change the operating model and method in the new era.

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