Monday, March 13, 2023
Frans Teguh, Acting Deputy for Destination and Infrastructure Development at the Ministry of Tourism and Creative Economy in Indonesia, urged tourism area managers to share information about local wisdom to tourists to avoid misunderstandings and complaints.
“This is about (tourism) destination management. We have to properly run the destination, so that visitors and guests will be able to understand well about the local values that must be upheld and obeyed,” he remarked at the Destination Management Forum (DMF) series #4 in Yogyakarta on Thursday.
Although tourist visits are necessary to help the community’s income, tourism area administrators should not turn them loose without consideration for local laws, according to the acting deputy.
“We need to strengthen our skills in regulating the tourists. Tourists, both domestic and foreign ones, must also be managed,” he stated.
According to reports, 17 international guests signed a petition to the South Kuta Sub-district office in Badung District, Bali Province, complaining about the daily crow of roosters at their hotel.
“I got the information (about the complaint) yesterday,” Teguh noted.
He stated that it might have been created by the extreme joy of tourists flooding to Bali recently, yet they had problems since they had little grasp of local values.
Yet, he advised tourism managers to protect their destinations’ reputations and hospitality so that their businesses may be sustained.
“We have to maintain the reputation of the destinations because there may be ups and downs in running the destinations. There are many destinations that were popular at one time, but later, they are not popular anymore,” the acting deputy remarked.
He believes that developing business networks and boosting management capacity are critical to the long-term growth of competitive tourism destinations.
During the occasion, Agustin Warinangin, Director for Tourism Destinations at the Borobudur Tourism Authority (BPOB), emphasised the significance of collaboration for the effective growth of the tourism ecosystem.
As a result, his side has supported the development of tourism ecosystem networking and capacity building, particularly with the Tourism and Creative Economy Ministry and other super-priority tourism destinations (DPSPs) in Indonesia.
