JW Marriott Mumbai Sahar Welcomes Surat Chand as the New Executive Housekeeper

Published on January 8, 2026

JW Marriott Mumbai Sahar has announced the appointment of Surat Chand as its new Executive Housekeeper. Surat, with nearly two decades of experience in luxury hospitality, brings a wealth of expertise in managing large teams, delivering top-tier guest services and upholding exceptional cleanliness standards. This appointment is expected to further elevate the guest experience at the renowned property.

Extensive Experience in Luxury Hospitality

Surat Chand joins JW Marriott Mumbai Sahar after an impressive tenure at The Westin Goa, where he served as the Executive Housekeeper. In this role, Surat led housekeeping operations with a sharp focus on efficiency, service excellence and team training. His leadership at The Westin Goa resulted in enhanced operational workflows and improved guest satisfaction, key metrics in the luxury hospitality sector.

Before his role at The Westin Goa, Surat spent more than nine years at The St. Regis Mumbai, progressing through various roles, including Housekeeping Executive, Assistant Housekeeping Manager and Manager – Housekeeping. His extensive experience at The St. Regis Mumbai honed his ability to manage large teams while maintaining the highest standards of service. Surat’s leadership was pivotal in delivering luxury service standards and overseeing high-volume housekeeping operations.

Surat’s career in hospitality began at prestigious establishments such as Grand Hyatt Mumbai, InterContinental Hotels and ITC Grand Maratha, where he gained valuable operational experience and honed his leadership skills. These roles solidified his ability to manage complex operations and coordinate efficiently across departments, laying the foundation for his methodical approach to housekeeping leadership.

Strong Leadership and Focus on Detail

Surat Chand is known for his attention to detail and commitment to excellence in every aspect of housekeeping. His leadership philosophy revolves around the idea that the key to excellence in hospitality is a meticulous focus on every detail and the empowerment of his team. Surat has always believed that a well-trained and motivated team is essential to delivering the seamless service that JW Marriott Mumbai Sahar guests expect.

At JW Marriott Mumbai Sahar, Surat’s focus will be on maintaining the property’s impeccable cleanliness standards and ensuring that every guest enjoys a superior experience. His approach to leadership is rooted in a people-first philosophy, focusing on developing his team members to create consistent and high-quality guest experiences. Surat’s leadership will undoubtedly strengthen the housekeeping department and contribute to JW Marriott Mumbai Sahar’s ongoing success in the luxury hospitality sector.

Education and Background

Surat Chand is a graduate of the Metropolitan Institute of Hotel Management and has built a career grounded in both academic knowledge and hands-on experience. With over 20 years in the luxury hospitality industry, Surat brings a robust understanding of hotel operations, leadership and guest service. His deep-rooted expertise in luxury hospitality, combined with his dedication to quality, has made him a highly respected figure in the industry.

As the new Executive Housekeeper at JW Marriott Mumbai Sahar, Surat’s role will be critical in maintaining the hotel’s high standards and ensuring that every guest enjoys an unforgettable stay. His leadership, attention to detail and commitment to excellence will play a key role in upholding the hotel’s prestigious reputation in the competitive Mumbai hospitality market.

Conclusion

The appointment of Surat Chand as Executive Housekeeper at JW Marriott Mumbai Sahar marks a significant step in maintaining the luxury hotel’s standing as one of the premier hospitality destinations in Mumbai. With his extensive experience in luxury hospitality, strong leadership skills and unwavering commitment to service excellence, Surat is poised to make a lasting impact at the hotel. His meticulous attention to detail and focus on empowering his team will help to further elevate the guest experience and ensure JW Marriott Mumbai Sahar remains at the forefront of the industry.