Published on : Wednesday, August 12, 2020
Mary Ellen (George) Hess has been appointed as the EVP Sales and Marketing of Corporate Travel Management (CTM) North America under its senior leadership structure. Hess is regarded as an industry innovator and is recognised as a highly regarded travel industry leader with a proven track record in launching and building profitable travel enterprises serving some popular companies. CTM’s new position was created to bolster the organization’s strong and experienced executive team and position the company for increased top line growth post-COVID-19.
Since establishing a presence in the region in 2012, CTM’s North American business has enjoyed steady year-over-year growth in new customer account wins. The new executive appointment reinforces the company’s commitment to advancing its position in North America as a leading travel management provider. In her new role, Hess will work closely with CTM North America CEO Maureen Brady to drive business growth. In her new role, Hess will focus on leveraging her broad industry knowledge to help achieve CTM’s North American growth targets.
Prior to her latest appointed, Hess served as the Head of North America for Tramada Systems, a state of the art TMC platform for post-booking management. She was also associated with HRG’s executive committee leading the North America commercial team. She also held a Global Business Development role with American Express Global Business Travel and served on BCD Travel’s global management board in General Management, Consulting and Sales leadership roles. In 2019, WINiT by GBTA (Global Business Travel Association) recognized Hess as one of the Top 40 Women in Travel.
Maureen Brady, CEO, CTM North America said in a statement that she is thrilled to welcome Mary Ellen to the executive team and shared that she is a highly accomplished travel industry leader who is bringing extensive experience and a proven track record in building high-performing teams and delivering results to the team. She mentioned that Hess is highly connected to the sales front-line and has an in-depth understanding of the unique travel needs of U.S. businesses.
She also said that authorities are looking forward to witness Hess taking CTM’s new business development to the next level. Mary Ellen Hess added that she kept keen eye on the growth of CTM in North America and globally over the past few years. She mentioned that CTM owns a powerful position in the market and blending high-touch personal service with sophisticated proprietary technology developed in the U.S. and shared that she is extremely excited to become part of the dynamic team.