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Mobile Myki ticketing option a grand success in Victoria

Friday, June 14, 2019

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Almost 100,000 Victorian public transport users have used Mobile myki since it was launched just over two months ago. Around 1,000 Mobile myki’s per day have been activated since launch.

 

Train, tram and bus passengers have quickly adopted the innovative new ticketing option, with nearly 11,000 people using it within the first 24 hours after it was launched on 28 March.

 

Touching on and off with a smartphone has been most popular with passengers aged between 25 and 34 who make up over 30 per cent of total users, followed by users aged 35 and 44.

 

The new technology is mostly being used on Melbourne’s train network, with 57.8 per cent of passengers travelling by train, followed by trams, metropolitan buses, regional trains and regional buses.

 

Mobile myki allows passengers to use their Android smartphones to touch on and off – in the same way they would use a physical card – at existing myki readers across Victoria’s public transport network.

 

It uses Google Pay on the Android operating system and allows passengers to top up their account anytime, anywhere and in a matter of seconds. They are also able to instantly view their travel history.

 

The new system interacts with existing myki gates and readers on Melbourne’s trams, at train stations and on myki-enabled buses across Victoria, without the need to build new infrastructure.

 

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