Published on : Saturday, March 7, 2020
Airlines are offering a new degree of flexibility as they are facing a slump due to the fears concerning the spread of the virus. The focus is on fresh sales and the offer will be denied to those who booked before Covid-19 started to have a worldwide effect.
All the customers of Lufthansa having bookings this month or next can change their travel dates.
The German airline stated that Passengers can now rebook to a new date, up to 31 December 2020, without a rebooking fee – regardless of condition of the original booking fare purchased
For tickets booked before March 5 up to April 30, 2020, there will be a waiver and it will remain applicable to subsidiaries like Swiss, Brussels Airlines and Australian Airlines as well as Lufthansa itself.
Only one change of date is allowed for the passengers and they must pay for the fare difference.
The same option remains applicable for tickets bought between 6 and 31 March come with the same option.
According to the airline with this new waiver policy, the Lufthansa Group airlines are responding to the wish of many customers to help make their travel plans more flexible under the exceptional circumstances caused by the spread of Covid-19.
Standard option for new bookers is offered by Qatar Airways, it is emulating Lufthansa by extending the flexibility to existing ticket holders.
The airline’s chief executive, Akbar Al Baker, said that although they maintain the very highest standards of hygiene across all parts of the business, they recognise that some passengers may wish to alter their existing travel plans.
Through the new policy, alongside their robust hygiene practices and safety record, will allow passengers to travel with confidence.
Kuoni, the long-haul specialist tour operator has launched Kuoni Flex which allows people to switch their holiday to alternative travel dates without charge up until up seven days before departure.