Published on : Wednesday, December 11, 2019
Passport chip scanning is first introduced by American Airlines that securely transmits passport information directly from the near filed communication chip embedded in the passport.
The customers will be able to head directly to the gate for international flights without having their passports rechecked by a customer service agent.
Maya Leibman, American chief information officer said that they are continuously adding features to their app to make travel easier and worry-free for our customers.
Mobile passport scanning removes a time-consuming step, providing our customers with a smoother check-in experience for international flights.
Customers departing on international flights who check in on the app currently and have their passports rechecked at the airport.
Even if the customer has uploaded a photo of their passport via the mobile app the step is required.
The customer will be prompted to enter their passport information and then scan their passport with an iOS or Android device with this new enhancement
Tags: American Airlines