“Our hotels carry the perfect mix of sustainability and history”, says Patricia Otal

 Friday, February 8, 2019 



In this interview with Travel And Tour World, Patricia Otal, Sales Director MICE Commercial EMEA of Iberostar Hotels and Resorts shares how Iberostar allures its clients with world class hospitality, untouched beauty, unbeatable accommodations, adults-only experiences and unlimited family fun. She also shared her views on
the future plans of this renowned Spanish hotel chain to offer travellers for a unique experience.




Travel And Tour World: Tell us about your properties in Madrid.

Patricia Otal: First of all, I would like to introduce you about Iberostar Hotels and Resorts. We are a Spanish hotel chain based in specializing in 4 and 5-star hotels, owned by Iberostar Group.

We have more than 120 luxury properties in 18 countries. From the Caribbean nations to North Africa, and from the Mediterranean Zone to New York, Iberostar Hotels and Resorts will take you to places that you will never forget.

Iberostar Las Letras Gran Vía is located in the heart of the Spanish capital. Located in the downtown of Madrid, this property is very close to Buen Retiro Park and the Prado Museum.

Iberostar Grand Mencey is a luxurious colonial-style hotel in Santa Cruz de Tenerife. Here you can feel the Spanish history with an excursion to the colonial churches and pristine beaches.

We highlight the gastronomy of hotels as a central element of experience. Sustainability is Iberostar’s key to business philosophy, based on the responsible management. This commitment recognizes as the heart and soul of the business.



Travel And Tour World: Well, can you tell me about MICE opportunity in your properties. How many people you can accommodate in your properties?

Patricia Otal: Our hotel has six meeting rooms. And all of them are located in the first floor of the hotel. We can accommodate 200 people in theatre in 250 people in copter style. This hotel has different space for cocktail presentation. You will find traditional tapas here.



Travel And Tour World: What are your main target market?

Patricia Otal: Spain has all its charm. Spanish MICE industry is our main domestic market. Other than that we also have international clients from United States, UK, Germany, Israel, Asia, Europe, India and Korea.



Travel And Tour World:  Now tell me about Iberostar properties in other parts of the country and other nations?

Patricia Otal: Iberostar Hotels and Resorts is exclusive for its world’s most exciting meeting and event venues. Iberostar all-inclusive resorts deliver an exceptional guest experience, always just a short drive from airports and major attractions. Our dedicated MICE sales team and collection of hotel facilities and services ensure that every group’s expectations are exceeded. Iberostar Habana Riviera, Iberostar Grand Mencey, Iberostar Lisboa (100 rooms), Iberostar 70 Park Avenue, Las Letras Gran Vía, Paseo de Gracia, Parque Central, Iberostar Berkeley, Grand Budapest and Iberostar Grand Packard are located in Madrid, New York, Lisboa, Budapest, Santa Cruz de Tenerife and Barcelona. We also have big resorts in Mallorca like Playa de Palma, Playa de Muro, Pinos Park, Ciudad Blanca and many others. These are really fantastic hotels and resorts for incentives. We also have large ball rooms for 400 people for any MICE or personal events (cocktail party, gala dinner and party). We have very good staffs to deliver best to our clients and get ahead on the wishes of our clients and to work with excellence. We have plenty of potential to deliver best in MICE event industry.




Travel And Tour World:  Can you tell me about future bookings or MICE events in your properties?

Patricia Otal: We have numerous bookings which are now in pipeline. We have future incentive booking in Cuban properties. We have now 16 hotels in Cuba. Next year, it will be 32. We will host some big events of 600 people. We also have bookings in our Lisboa property at the end of October. We will also host a gala dinner of 500 people.




Travel And Tour World:  How important is FITUR 2019 to you?

Patricia Otal: At FITUR, we can meet with event planners and incentive tour operators. This is the beginning of the year and FITUR is one of the most important events to us to get in touch with our clients.




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