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Qatar Airways announces the resumption of operations to Jomo Kenyatta International Airport

Thursday, August 13, 2020

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Qatar Airways is pleased to announce the resumption of operations to Jomo Kenyatta International Airport (NBO) in Nairobi, Kenya, with 14 weekly flights and to Kigali International Airport (KGL) in Kigali, Rwanda, with three weekly flights. The airline now offers 33 weekly flights to eight destinations in Africa – including Addis Ababa, Dar es Salaam, Djibouti, Kilimanjaro, Zanzibar and Tunis.

As one of the largest passenger airlines with a guaranteed reliable flight schedule that never fell below 30 destinations during the pandemic, Qatar’s national airline connects many passengers seamlessly with major destinations in via its home and hub, Hamad International Airport (HIA) their rapidly expanding network, including in Europe, America, Asia and the Pacific.

With almost 15 years of flight operations to Nairobi and eight years of flight operations to Kigali, Qatar Airways maintains close relationships with both countries. The award-winning airline began scheduled flights from Nairobi on November 15, 2005, followed by Kigali on March 24, 2012 and Mombasa on December 9, 2018.

Qatar Airways Group Chief Executive Akbar Al Baker said, “We are excited to resume flights to Nairobi and Kigali, adding a total of 33 weekly flights to eight destinations in Africa. With more than 500 weekly flights to over 75 destinations, we are still expanding our flight schedule. During the pandemic, Qatar Airways has become the largest global airline, maintaining an unchanged stable flight schedule and bringing people home in the highest security conditions. In these difficult times, our broad route network has ensured that we are always up to date with the latest international airport procedures. We implement the most advanced safety and hygiene measures on board our aircraft as well as in our home at Hamad International Airport – which was recently voted the best airport in the Middle East for the sixth time in a row. Qatar Airways was the most reliable airline during the pandemic and continues to ensure that the five-star service and hospitality we are known for are present across the route network. We hope that many people will visit Kenya and Rwanda and explore the breathtaking flora and fauna – and experience a lot more! “

During the COVID-19 pandemic, Qatar Airways Cargo supported Nairobi with two weekly scheduled flights with A330 freighters, four weekly scheduled flights with Boeing 777 freighters and additional cargo charter flights. These flights provided much-needed capacity, assisted exporters and importers, and brought vital medical supplies. Parallel to the resumption of passenger flights to Nairobi, the cargo airline is increasing to 20 flights a week and is offering more than 700 tons of freight capacity in both directions.

Qatar Airways has further improved its on-board security measures for passengers and cabin crew. The airline has introduced personal protective equipment (PPE) for cabin crew, which is worn over the uniform in addition to protective goggles, gloves and mouth and nose protection. In addition, a modified service has been introduced that reduces the interactions between passengers and crew during the flight.

All Qatar Airways passengers on board receive a free hygiene kit in a resealable bag. Inside you will find a surgical disposable protective mask, large, powder-free disposable gloves and alcohol-based hand sanitiser. The face shield is available in two standard sizes – one for children and one for adults. Passengers departing from Hamad International Airport (HIA) are given face shields at the check-in desks, while face shields are distributed at the gates in other destinations.

To ensure that travelers can plan their trip with peace of mind, the airline has expanded its booking policy to give its passengers even more choice. The airline will allow unlimited date changes, and passengers will be able to change their destination as often as necessary if it is within 5,000 miles of the original destination. The airline does not charge any tariff differences for trips concluded before December 31, 2020; thereafter the tariff conditions apply. All tickets booked for travel by December 31, 2020 are valid for two years from the date of issue

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