Radisson Blu Hotel Zurich launches new robot assistant

Thursday, February 25, 2021

Radisson Blu Hotel at Zurich has recently rolled out Jeeves, a new robot assistant that has been well-received by guests. The device ensures all deliveries and daily tasks are completed in a safe, efficient and secure manner. To ensure that Jeeves can independently reach all 330 rooms and suites of the hotel, the automated elevator control of the Schindler brand has been upgraded.

With the help of innovative cloud technology, the lifts now communicate directly with the robot for the first time, ensuring smooth transport to all floors. The installation of the Jeeves Service Robot marks the Munich-based technology company’s first international project and paves the way for further expansion abroad.

General Manager Daniel Twerenbold said in a statement that the choice of Jeeves Service Robot by Radisson Hotel Group highlights the increasing relevance of digital transformation and innovation in the day-to-day-operations of the international hotel industry. He shared that after watching Jeeves for the first time in a video, it convinced him immediately that with its technical capabilities, the robot could support guest services and operations team very well.

He mentioned that the brand is very pleased to be working with Jeeves with immediate effect to offer guests an exclusive, contactless, and secure standard of service. He concluded that together with Robotise and Schindler, the company sees itself as innovation drivers, and is very excited for the joint project.

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