Record 243 days and not a single mainline flight cancelled puts Delta Airlines at the top

Saturday, December 22, 2018

It’s been 243 days and Delta Airlines did not cancel a single mainline flight. They beat their 2017 record of 242 days. Delta has a 99.62 percent rate so far this year in terms of completion factor performance, or the number of flights flown versus scheduled. It puts them at the peak in the airline industry.

Gil West, Delta’s Chief Operating Officer said that the operational reliability which continues to reach new height along with their service-from-the-heart focus is what makes the Delta Difference. He said: “This further reinforces our continued investment in our operation and our people as we seek out any opportunities to improve and keep climbing.”

Dave Holtz, Delta’s S.V.P. of Operations and Customer Center, said, “I’d like to thank all of the operating divisions and the OCC for continuing to raise the bar in canceling cancellations.”

According to Delta, 200 million customers count on them each year and every flight matters. They invest in their investment in our operation and our people.

Don Mitacek, S.V.P. of TechOps. said: “With safety at the forefront of all we do, our goal is to show up for our customers with a reliable product every day.”

Delta may also meet last year’s record of 324 days without a cancellation due to a maintenance issue.

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