Published on : Thursday, July 19, 2018
About 300 flights have been cancelled by Ryanair in response to the coordinated 48-hour strike by cabin crew in Belgium, Portugal, Spain on Wednesday and Thursday, on a dispute over range of pay.
So far a quarter of the carrier’s 830 daily services have been grounded and a majority of the flights to, from and within Spain has been cancelled.
Flights ending in Portugal and Belgium have been cancelled, the number rose upto 50.
The airline stated that all the affected customers were provided with re-accommodation on alternative flights spanning a period of seven days prior or after.
Ryanair’s customer service director, Bill Hutchinson consoled the passengers whose flights were cancelled that they were continuously putting efforts to avert the strike and disruption .They also invited cabin crew unions to meet them and resolve the existing issue.
The unions continued to assert they wanted the strike to happen despite the extensive efforts from Ryanair to avoid it.He further said that he will be defending their low fare business model as this is what the customers require – the lowest fares in Europe.
Passengers who faced flights cancellation during their holidays will be entitled to holidays and meals until the airlines can return In the absence of Ryanair flight’s availability on the intended day of travel the airline must buy a ticket on another airline depending on the availability of space.
The strike has been coordinated by Cabin Crew United through International Transport Workers’ Federation while a spokesperson mentioned that Ryanair was yet to provide any solid information regarding improvement in pay and conditions for the workers across its network.
Till now the cabin crew issued a list of 34 demand that lists predictable working hours and not to be forced to open an Irish bank account.On Wednesday 25 July the cabin crew has threatened to go on a strike which Ryanair was yet to confirm.
The airline’s chief marketing officer, Kenny Jacobs apologised to their customers for these disruptions.He said that strikes were unjustified and had disrupted family holidays.