Published on : Tuesday, April 21, 2020
The flag carrier of Singapore had originally cut its flight capacity by 96 per cent in April following a drop in travel demand and growing border restrictions around the world. The airline also grounded 138 SIA and Silkair aircraft, out of a total fleet of 147.
The carrier will continue these flight cuts by only flying to 15 destinations in total in May.
The website states that “Please note that all other flights that had been scheduled for May 2020 will be cancelled”.
The airline said customers whose flights were cancelled “will retain the full value of the unused portion of their tickets as flight credits” and that this can be used to book new travel until 30 June 2021.
The customers will also be awarded bonus flight credits when re-booking their travel, the carrier added.
The bonus flight credits are awarded to customers who choose to retain their tickets as flight credits.
SIA said customers receive bonus flight credits based on the cabin class that they were originally booked on. Details regarding the value of the bonus credit in different currencies can be found here.