South African Airways to Offer Customers One Free Change on Certain SAA Flights Due to Coronavirus

Published on : Monday, March 16, 2020

 South African AirwaysGiven the uncertainty surrounding the coronavirus pandemic, South African Airways (SAA) is offering customers one free change in reservations on selected international routes to be used for travel on or before the 30 September 2020.

 

 

SAA will allow one free change of booking for tickets issued between 13 March to 30 April 2020 for travel on these selected routes and without penalty or change fees.

 

 

The routes applicable include those between Johannesburg and New York, Washington DC, Frankfurt, Munich and London.  Itineraries must be rebooked by 30 April and travel completed by 30 September 2020.

 

 

“Our first commitment at SAA during the coronavirus pandemic is to look after our customers and staff alike. That is why we are assisting customers with this special rebooking policy. We will be regularly reviewing our policies during this challenging time to ensure that our customers can continue to travel with confidence and added reassurance,” said Philip Saunders, SAA Chief Commercial Officer.

 

 

Below is a summary of terms and conditions related to SAA’s rebooking policy on selected international routes:

 

 

 

Source:- South African Airways


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