Ryanair Punctuality Update & Processing Of Refunds / Moves Now Almost Completed

 Monday, October 16, 2017 

Ryanair today (16 Oct) updated its progress on the schedule change of 18,000 (2%) of its 800,000 flights between November and March, with 97% of customers’ refund or re-routing requests now completed, and urged the final remaining customers to make contact as soon as possible.

For Sept/Oct cancellations (announced 18 Sep):

• All 315,000 customers received email notices
• Over 313,000 re-routings or refunds (99.4% of customers) have been processed
• The remaining 2,000 customers (0.6%) have yet to contact Ryanair

For winter schedule changes (announced 27 Sep):

• All 400,000 customers have received email notices
• Over 384,000 re-routings or refunds (96% of customers) have been processed
• The remaining 16,000 (4%) have yet to contact Ryanair

Like other airlines, Ryanair was badly affected by another unjustified French ATC strike on Tuesday 10 Oct.  But, over the last 7 days, Ryanair’s first wave punctuality has remained extremely high at 95% on-time (98% excluding Tuesday 10^th). Out of 15,000 flights operated last week, only 8 flights (in addition to the 344 French ATC strike cancellations) were cancelled, and all of these were due to adverse weather conditions  (see below).

Source:- Ryanair

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