Published on : Friday, May 15, 2020
Resplendent Ceylon, conceived by the Fernando family, the founders of world-renowned Dilmah Tea, is the foremost boutique luxury hospitality brand in Sri Lanka. It is the leading luxury experiential travel brand in the destination and its resorts are the sole Sri Lankan members of Relais & Chateaux, the global fellowship of individually owned & operated luxury hotels and restaurants. The 3 resorts collectively offer discerning travelers a remarkable circuit across Sri Lanka with an indelible tea, sea and safari experience.
Malik Fernando, Managing Director of Resplendent Ceylon said that the company has just announced the SafeStay initiative – that includes a comprehensive manual aimed to serve as a guide to ensure stringent health and safety measures across the resorts. The industries must take an in-depth look at their processes, hotels and other tourism accommodation have a huge responsibility, requiring specific attention to build confidence and protect guests and staff.
This message conveys a positive message of assurance and confidence, as Resplendent Ceylon remains resilient in this challenging time as well as for the future.
The manual seeks to ensure the health and safety of guests, teams, their families, and communities. It covers logistics and transport, guest and staff contact areas, emergency response, safety equipment, chemicals, maintenance as well as communications. Mandatory training of staff on the standard is already taking place at all three resorts.