A group of nine young adults and staff from Wishing Well were guests of Virgin Trains on a trip from Crewe to Rhyl last week. The party were on their way to their first ever week long residential course in …

On-train meetings and conferences complete with a concierge or host, bespoke menus and special activities will be just some of the services Virgin Trains will be showcasing at business exhibition The Meetings Show.     The services are expected to …

Two major tech innovations developed by Virgin Trains to improve customer service at times of major disruption – ‘Back on Track’ and ‘Track ‘n Travel’ – are set to change the industry.     In a global first for a …

Virgin Trains customers were today (Friday 14 June 2019) invited to strike up a conversation with a fellow traveller in its new ‘Chat Carriage’.     Coach C on a number of Virgin Trains Pendolino services has been converted into …

Virgin Trains has been disqualified by the Department of Transport (DfT) from bidding to continue to run on the main line from London Euston to the West Midlands, northwest England and Scotland beyond 2020.     According to DfT they …

Virgin Trains has applied to the rail regulator to run the UK’s most advanced, and customer-focussed, train service. The ‘open access’ application, which has been lodged with the Office of Rail and Road (ORR), would see a new hourly service …

Virgin Trains is offering the chance for members of the public to experience the railway in Cumbria with a unique event at Carlisle station.     The Carlisle Railway Day follows the success of the same event last year bringing …

Rail passengers will save around a billion pounds in fares thanks to a price-guarantee app being developed by Virgin Trains.   The new technology, which is due to go live by the end of this year, will cut through confusing …

Rail passengers will save around a billion pounds in fares thanks to a price-guarantee app being developed by Virgin Trains.   The new technology, which is due to go live by the end of this year, will cut through confusing …

Virgin Trains joined tens of thousands of revellers at Birmingham Pride this Bank Holiday weekend for its biggest celebration yet of its diverse workforce, as Pride season gets underway.     Over the weekend, Virgin’s Ride with Pride Train, which …