Published on : Wednesday, July 3, 2019
A group of nine young adults and staff from Wishing Well were guests of Virgin Trains on a trip from Crewe to Rhyl last week. The party were on their way to their first ever week long residential course in …
Published on : Tuesday, June 25, 2019
On-train meetings and conferences complete with a concierge or host, bespoke menus and special activities will be just some of the services Virgin Trains will be showcasing at business exhibition The Meetings Show. The services are expected to …
Published on : Monday, June 24, 2019
Two major tech innovations developed by Virgin Trains to improve customer service at times of major disruption – ‘Back on Track’ and ‘Track ‘n Travel’ – are set to change the industry. In a global first for a …
Published on : Saturday, June 15, 2019
Virgin Trains customers were today (Friday 14 June 2019) invited to strike up a conversation with a fellow traveller in its new ‘Chat Carriage’. Coach C on a number of Virgin Trains Pendolino services has been converted into …
Published on : Tuesday, June 11, 2019
Virgin Trains has been disqualified by the Department of Transport (DfT) from bidding to continue to run on the main line from London Euston to the West Midlands, northwest England and Scotland beyond 2020. According to DfT they …
Published on : Tuesday, June 11, 2019
Virgin Trains has applied to the rail regulator to run the UK’s most advanced, and customer-focussed, train service. The ‘open access’ application, which has been lodged with the Office of Rail and Road (ORR), would see a new hourly service …
Published on : Friday, June 7, 2019
Virgin Trains is offering the chance for members of the public to experience the railway in Cumbria with a unique event at Carlisle station. The Carlisle Railway Day follows the success of the same event last year bringing …
Published on : Friday, May 31, 2019
Rail passengers will save around a billion pounds in fares thanks to a price-guarantee app being developed by Virgin Trains. The new technology, which is due to go live by the end of this year, will cut through confusing …
Published on : Friday, May 31, 2019
Rail passengers will save around a billion pounds in fares thanks to a price-guarantee app being developed by Virgin Trains. The new technology, which is due to go live by the end of this year, will cut through confusing …
Published on : Monday, May 27, 2019
Virgin Trains joined tens of thousands of revellers at Birmingham Pride this Bank Holiday weekend for its biggest celebration yet of its diverse workforce, as Pride season gets underway. Over the weekend, Virgin’s Ride with Pride Train, which …
Published on : Thursday, May 23, 2019
After being disqualified from the bidding process for the West Coast main line over a row about pension liabilities Virgin Trains is winding down in the U.K. However, the U.S. counterpart will start work this week on the next …
Published on : Wednesday, May 8, 2019
Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class. The train operator has partnered with Seatfrog on its …
Published on : Thursday, April 25, 2019
A call by Virgin Trains asking passengers to book a reserved seat for every long–distance travel was rejected. The ‘turn up and go’ principle should be scrapped according to the West Coast train operator and compulsory reservation should …
Published on : Wednesday, April 24, 2019
Train overcrowding and complex ticketing could be abolished, customer experience improved, and fares cut under radical ideas from Virgin Trains to overhaul the UK’s rail industry. As part of a root-and-branch reform, Virgin has called for long-distance rail …
Published on : Friday, April 5, 2019
Virgin Trains has named one of its trains after one of Coventry’s most famous historic icons in celebration of its UK City of Culture status in 2021. The Lady Godiva Express was unveiled by Lorna Bailey, presenter of …
Published on : Thursday, April 4, 2019
Virgin Trains has broken new passenger records after nearly doubling rail industry growth levels. Nearly 40 million journeys were made over the last year (2018/19) on the route connecting London to major cities such as Manchester, Birmingham, Preston …
Published on : Tuesday, April 2, 2019
Virgin Trains has partnered with students to help develop virtual reality technology to aid training in health and safety for new recruits. Students from Solihull College & University Centre’s computing degree level course have created a Virtual Reality (VR) …
Published on : Friday, March 22, 2019
Virgin Trains USA plans to partner with airlines to offer its seamless connections to travellers when its extension to Orlando International airport opens which will be the country’s first in-terminal long-distance rail connection at an airport. The private …
Published on : Tuesday, March 12, 2019
Virgin Trains has become the first travel company outside of Northern Ireland to introduce a ground-breaking initiative for people with communication barriers. Standing for “Just a Minute”, anyone with a JAM card can present it to Virgin Trains staff …
Published on : Wednesday, March 6, 2019
Virgin Trains has paid tribute to Jake, their trainspotting dog with the unveiling of a commissioned portrait and a new dog watering bowl at Stafford station. Over nine years, Jake had been a regular sight at Stafford train station …
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