Published on : Wednesday, June 9, 2021
Tilak Mandadi has been appointed Chief Strategy, Innovation and Techhnology Officer at MGM Resorts International. In this role, Mandadi will oversee MGM Resorts’ digital strategy, driving growth and innovation through technology-led customer-centric experiences, products and services. He will also lead corporate strategy and innovation, and will manage the company’s relationship with BetMGM, joining its Board of Directors. He will be based in Las Vegas and report to MGM Resorts CEO & President Bill Hornbuckle.
Mandadi brings decades of experience to MGM Resorts as a strategic thought leader in Fortune-100 companies as well as start-ups, most recently serving as executive vice president of digital, and global chief technology officer for Disney Parks, Experiences and Products. Serving in that role since 2013, Mandadi led a large, diverse global team that enabled guest-focused growth strategies for theme parks, resort hotels, cruise line and various travel, retail and food and beverage lines of business.
His team also supported the global licensing, publishing and games businesses at Disney. His work included crafting innovative solutions to the COVID-19 pandemic, transforming the company’s guest and consumer experiences through the convergence of the physical and digital worlds, and the innovative use of data to drive personalization, engagement and loyalty, as well as revenue and yield optimization.
Prior to his role at Disney, Mandadi led digital transformation and growth at American Express as senior vice president, Digital. He has also served in digital, data and technology leadership positions at FedEx Kinko’s (now FedEx Office) and Dell Online. His diverse background in hospitality, retail, entertainment and technology-based companies will be a significant asset as he guides MGM Resorts’ corporate and digital strategy.