Tourist gets refund after being exorbitantly overcharged by cabbie

Published on : Wednesday, January 30, 2019

An unsuspecting tourist in New Zealand, who was charged $887 for a five-minute cab ride was relieved after he was eventually refunded the money.

 

The tourist, John Barrett, from Scotland, was on a holiday in Wellington with his wife Susan when they hired a cab to his apartment from the train station on January 21.

 

The journey was shorter than a kilometre and took just minutes but when Mr Barrett’s card was rejected the following day, he soon realised he’d paid well over the odds for the short trip.

 

After contacting the local council, the matter was elevated with the NZ Transport Agency.

 

Yet the tourist was left out of the loop for several days as he waited to see if he’d ever get his $887 (NZ$930) back.

 

Taxi Federation Executive Director John Hart said overcharging was becoming a common occurrence in the city and passengers needed to be vigilant.

 

Mr Barrett said the vehicle was operating with a Wellington Cabs light, however, this name is not in operation under any company.

 

With just days left until he returned to the UK, Mr Barrett was finally contacted by the Transport Agency who had identified a driver responsible.

 

The driver claims to have made an honest mistake with a misplaced decimal point on a $9.30 fare.

 

The driver was an independent driver who had leased an Eftpos terminal from local taxi firm Wellington Taxis.

 

The company managed to identify the driver responsible after searching through all Eftpos transactions last week.

 

Mr Hart went on to say, “Mr Barrett has been very lucky to get his money back in this case.”.

Related Posts

Tags:

Comments are closed.

arrow2Follow TTW
 
facebook-logo  twitter-logo  LinkedIn_logo  rss_logo 
ttw_blogger_logo  ttw_blogger_logo

ADVERTISEMENT

  • 03 ITB Asia 2022
  • 06 AviationFestival 2022

TRAVEL INDUSTRY EVENTS

    1. IMEX 2022

      May 31 - June 2
    2. KARIBU FAIR 2022

      June 3 - June 5
    3. TANZANIA TOURISM SUMMIT 2022

      June 3 - June 5
    4. ITE Hong Kong 2022

      June 9 - June 12
    5. ITE & MICE 2022

      June 9 - June 12