Published on : Wednesday, April 19, 2017
Tourism is a composite industry and what occurs in one part of the industry may well impact other parts of the industry. Tourism is interconnected and each component will, no doubt, affect other components.
Safe tourism environments are the need of the hour. Many still believe that visitors will come no matter what the security situation is. Although tourism has started to recover after terrorist attacks or natural catastrophes, if visitors do not feel safe, they wouldn’t come eventually.
Bad customer service and hospitality also damages the tourism industry. The travel and tourism industry need to put the joy back into travel and do some major soul searching and initiate important changes to help the industry sustain and grow.