Virgin Atlantic introduces COVID-19 insurance

Tuesday, August 25, 2020

Virgin Atlantic recently introduced free COVID-19 insurance cover on all new and existing bookings. The policy is designed to complement existing travel insurance and automatically applies to all flights booked with the carrier.

Therefore, under any circumstances of passengers on booking being infected with the COVID-19 virus travelling, Virgin Atlantic will cover all related costs irrespective of the duration of the trip as a part of the insurance.

The insurance policy is fulfilled by Allianz Assistance and covers emergency medical and associated expenses while abroad totalling £500,000 per customer – the highest value of policy offered by any airline to date, with no excess payment required.It also covers expenses incurred up to £3,000 if a customer denies boarding, at either departure or in destination, or has to quarantine due to positive or suspected COVID-19 during a trip.

Customers booked to travel up to and including March 31swill automatically receive the new COVID-19 cover and Virgin Atlantic Holidays customers will also benefit, where the flights on their holiday booking are with Virgin Atlantic. The insurance will also apply if the flight is operated by a partner airline or a joint venture carrier – Delta Air Lines or Air France-KLM, provided that the customer is travelling on a Virgin Atlantic ticket.

Juha Jarvinen, Chief Commercial Officer, Virgin Atlantic, said in a statement that the carrier has always prioritised the health and safety of staff and customers and the industry-leading Virgin Atlantic COVID-19 cover ensures customers can continue to fly safe and fly well with the airline.

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