Virgin Atlantic removes child passenger from Shanghai to London flight

Published on : Tuesday, July 25, 2017

virgin-atlanticAn 11-year-old child passenger was removed from a Virgin Atlantic plane en route to London from Shanghai.

 

A Virgin Atlantic airline staff said he had to leave his pre-booked seat as the flight had too many unaccompanied minors on board; they picked the last person to book the flight.

 

The family of the boy said that he was traumatised by the incident. The mother, Mrs Lui told that their son cried for long hours and woke up with nightmares as the incident scared him so much.

 

The family’s lawyer, Ye Wennan, added, “more than 10 staff, including the captain and flight attendants came over and demanded him to get off the plane.”

 

However, Virgin Atlantic insists the boy was taken care of after leaving the aircraft.

 

In a statement, Virgin UK said there were too many unaccompanied minors booked onto the flight and as a result, the airline had to remove the last booked customer from the flight, as there were not enough cabin crew present to ensure their safety in the event of an incident.

 

“This decision was made with the customers wellbeing in mind, and our airport team looked after the child until their parents returned to the airport,” the company said.

 

As an apology, the airline offered three complimentary round-trips to London, however, the family still remains unsatisfied.


(No Like Yet)

Related Posts

Tags: , ,

Comments are closed.

arrow2Follow TTW
 
facebook-logo  twitter-logo  LinkedIn_logo  rss_logo 
ttw_blogger_logo  ttw_blogger_logo

ADVERTISEMENT

  • 03 ITB Asia 2021
  • 08 iitm 2021
  • 12 ITE Hong Kong 2020
  • 12 ttfotm 2021
  • 15 MENA 2021
  • 18 globalwellnesssummit  21
  • 30 PATA

TRAVEL INDUSTRY EVENTS

    1. EXPOVACACIONES 2021

      October 1 - October 3
    2. ILTM Latin America

      October 26 - October 29
    3. MATKA 2021

      Jan 20, 2022 - Jan 23, 2022
    4. BLTM

      Feb 14, 2022 - Feb 15, 2022
Get our toolbar!
Review www.travelandtourworld.com on alexa.com