World’s Friendliest Cities In 2025: A Global Travel Guide From Portugal To South Africa Showcasing Warm Hospitality

Published on November 26, 2025

A global journey often becomes memorable not only through iconic landmarks but through the human warmth that shapes each experience. In the 2025 rankings of the world’s most welcoming cities, this warmth has been highlighted through the annual TimeOut survey, where friendliness, hospitality, and community spirit emerged as central themes. The survey, conducted across 18,500 residents worldwide, offered an insight into how cities extend an emotional embrace to travellers. It revealed how genuine connections, everyday interactions, and a sense of belonging significantly influence modern tourism.

In places such as Porto, Bilbao, Medellin, and other destinations spread across Europe, Africa, Asia, and the Americas, visitors reported kindness that felt authentic rather than curated. These cities were recognised not only for scenic charm or cultural heritage but for the comfort travellers felt in small gestures offered by locals. As global travel evolves, the value of welcoming behaviour has become more deeply appreciated by explorers seeking meaningful engagement.

This detailed guide offers an expanded look at the top ten cities from countries such as Portugal, Spain, Colombia, South Africa, Nigeria, United Kingdom, and the United States, presenting what sets each destination apart in terms of warmth, inclusivity, and community-driven hospitality.

World’s Top 10 Friendliest Cities In 2025

1. Porto, Portugal

In Porto, an atmosphere of calm and authenticity was reported by travellers, with interactions shaped by gentle courtesy and heartfelt gestures. The city’s residents were observed to welcome visitors with ease, creating an environment where conversations were initiated naturally and with enthusiasm. The unhurried rhythm of Porto’s daily life contributed to an overall sense of comfort, allowing travellers to feel more like honoured guests than passing tourists. There was a strong appreciation for the city’s traditions, and locals were frequently seen sharing cultural insights, culinary tips, and regional stories. This openness defined Porto’s standout position in the TimeOut survey, where 85 percent of locals expressed that their neighbourhoods were filled with genuinely kind people2. Bilbao, Spain

Bilbao presented a unique blend of modern living and traditional community culture. The city’s residents were described as lively, engaged, and keen to help, especially when encountering travellers unfamiliar with their surroundings. Long-standing customs of communal dining, storytelling, and shared celebrations have shaped its social environment. Visitors often experienced spontaneous acts of kindness, whether through assistance with navigation or enthusiastic recommendations about local experiences. This cultural togetherness placed Bilbao firmly within the top ranks of the world’s most welcoming destinations.

3. Medellin, Colombia

Medellin’s reputation for warmth has been long-established, and the 2025 survey reaffirmed this perception. The Paisas, as the residents are known, were recognised for their eagerness to support visitors in any way possible. Assistance was frequently extended beyond casual guidance, with locals often choosing to accompany travellers to ensure they arrived safely at their intended destinations. The city’s transformation over the years has strengthened its community-focused identity, creating an atmosphere where generosity and friendliness have become vital aspects of the Medellin experience.

4. Cape Town, South Africa

Cape Town’s striking landscapes were complemented by the openness and helpfulness of its residents. In marketplaces, parks, waterfront areas, and scenic viewpoints, locals were reported to engage with travellers effortlessly. The city’s diverse cultural fabric has shaped a population that values dialogue, curiosity, and mutual respect. This fusion of natural beauty and human warmth has made Cape Town a destination where visitors not only admire the surroundings but also form meaningful connections with its people.

5. Lagos, Nigeria

Lagos was recognised for its energetic atmosphere, where vibrancy was matched with notable hospitality. The expressive and spirited nature of Lagosians contributed to a travel environment that was both dynamic and welcoming. Conversations with locals often led to deeper cultural exchanges, and visitors experienced a sense of inclusion rather quickly. Whether in bustling markets or coastal districts, the city’s lively character was balanced with a commitment to making travellers feel comfortable and valued.

6. Brighton, United Kingdom

Brighton’s relaxed and cheerful spirit placed it firmly among the world’s friendliest cities. The local population was known for its open-minded attitude, reflecting the city’s long-standing reputation for diversity and acceptance. Travellers frequently received spontaneous recommendations about neighbourhood gems, dining spots, and scenic areas. The approachable nature of its residents created an environment where interactions remained polite, casual, and naturally uplifting, contributing to Brighton’s strong position in the rankings.

7. Madrid, Spain

Madrid’s hospitality was experienced through its social culture, where humour, conversation, and tradition blended seamlessly. Residents were often observed engaging warmly with travellers, regardless of language barriers. Public squares, cafés, and nightlife locations remained social hubs where both locals and visitors were easily integrated into ongoing conversations and gatherings. Madrid’s inclusive energy helped visitors feel a sense of belonging, making the city a significant highlight of the TimeOut survey.

8. Lisbon, Portugal

Lisbon’s gentle pace and nostalgic charm were reflected in the behaviour of its residents. Locals tended to interact with travellers patiently and politely, offering help even before questions were asked. Streets lined with traditional architecture and hilly viewpoints were complemented by a culture of neighbourly communication, where balcony conversations and friendly gestures were common. This culture of courteous engagement helped Lisbon secure its place among the most welcoming cities worldwide.

9. Chicago, United States

Chicago demonstrated that large metropolitan areas could still prioritise warmth and approachability. The city’s residents were identified as grounded and supportive, often going out of their way to help visitors navigate busy districts or public transport routes. Simple interactions, such as greetings or offers of assistance, were frequently reported. This Midwestern spirit contributed to a sense of familiarity that travellers felt despite the city’s vast size and global stature.

10. Belfast, United Kingdom

Belfast earned recognition through its storytelling traditions, humour, and strong sense of camaraderie. Locals were known for extended conversations, friendly remarks, and helpful guidance provided to first-time visitors. Hospitality was embedded deeply within the city’s identity, creating a travel experience marked by warmth and charm. The welcoming attitude ensured that travellers felt comfortable and integrated soon after their arrival.

Remaining Cities In The Top 20 Friendliest Cities In The World

11. Hanoi, Vietnam
12. New Orleans, United States
13. Valencia, Spain
14. Glasgow, United Kingdom
15. Abu Dhabi, United Arab Emirates
16. Chiang Mai, Thailand
17. Montreal, Canada
18. Seville, Spain
19. Brisbane, Australia
20. Dubai, United Arab Emirates