Wednesday, April 1, 2020
Rocky Mountaineer will extend the delay of its 2020 travel season and suspend all train departures until July 1st.
The delay of 2020 travel season by Rocky Mountaineers will be extended along with the suspension of all train departures until July 1st. On April 13th the season was scheduled to start.
A future travel credit for 110 per cent of the value paid will be received by the guests on suspended departures. This will remain applicable to new departure in the 2020, 2021 or 2022 seasons.
Before November 30th next year guests can contact their travel professional or the Rocky Mountaineer sales centre to apply the future travel credit.
Steve Sammut, president and chief executive officer of Rocky Mountaineer said that their team is incredibly disappointed in not being able to start their season as originally planned.With the Canadian borders closed to international travellers until June 30th and other global travel mandates, it has become impossible for them to operate while these restrictions are in place.
Considering the future travel credit for guests impacted by the suspended departures, they have waived all fees associated with changing travel dates, so guests who are proactively calling them can move their train journey to later this year or 2021.
They are hoping is this will offer guests greater flexibility and time to make a decision regarding their travel plans.
Tags: rocky mountaineer
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