Friday, June 30, 2023
The American Hotel & Lodging Association (AHLA) has announced Agilysys, Inc. will receive its inaugural AHLA Technology Acceleration Award as a company that took specific steps to further advance innovation in hospitality. AHLA will recognize Agilysys along with other award recipients at The Hospitality Show being held at The Venetian Resort, Las Vegas June 27-29, 2023.
The AHLA Technology Acceleration Award is a new annual program that will help drive hospitality industry advancement year after year. Each year’s award will recognize a different technology innovation along with companies that have adopted it. This year’s award recognizes companies that have adopted HTNG Express, a solution from AHLA’s technology committee HTNG that shortens the process for post-booking hotel property management system integrations from months to days.
To earn the AHLA Technology Acceleration Award, Agilysys implemented HTNG Express and demonstrated for an evaluation committee the technology’s use in Agilysys PMS, its state-of-the-art cloud-native property management solution, while also highlighting the time savings, economic value and loyalty-building personalization users gain.
Today’s guests expect to be recognized and treated as individuals, with 71% of consumers expecting personalized interactions and 76% of them experiencing frustration when this doesn’t occur. Today’s customers want even more – hyper-personalization.
Hospitality providers must use big data to deliver these hyper-personalized, guest-staff interactions at scale – data that is too valuable to wait months to process and access. HTNG Express simplifies the property management system (PMS) integration process, enabling hotels and resorts to utilize data insights related to guest reservations, rooms or profiles to personalize their experience and access information post booking.
“Because Agilysys is 100 percent focused on hospitality, we care about advancing this industry as much as our customers do,” said Frank Pitsikalis, Agilysys Vice President of Hotel Solutions. “Being ‘all-in’ for hospitality puts us on the same team with customers, technology partners and organizations such as AHLA and its technology committee HTNG. This year’s awards focus on improving interoperability among hospitality systems benefitting guests, staff, operators, owners and management companies alike by accelerating data sharing, smoothing workflows, improving insights and making experiences more seamless and satisfying. Adopting HTNG Express fully aligns with our mission to elevate Return on Experience across all guest and staff touchpoints so customers can achieve High Return Hospitality.”
Monday, April 29, 2024
Monday, April 29, 2024
Monday, April 29, 2024
