Air Canada Sends Larger 787 Dreamliners to Puerto Vallarta to Evacuate Stranded Tourists Amid Cartel Violence: What New Updates You Need to Know

Published on February 24, 2026

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Air Canada has stepped in to help tourists stranded in Puerto Vallarta, Mexico, due to violence from the Jalisco New Generation Cartel (CJNG), which began on Sunday. The turmoil followed the death of notorious gang leader El Mencho, which led to the cartel’s attacks on security forces in the streets and arson attacks throughout the city. As a result, local airports, including those in Puerto Vallarta and Guadalajara, faced major disruptions, with many international flights being canceled or diverted.

In response, Air Canada swiftly coordinated with both the Government of Canada and Mexican authorities to resume flight operations. On Tuesday, February 24, the airline deployed larger Boeing 787-9 Dreamliners from Montreal and Toronto to Puerto Vallarta, offering 258 additional seats to accommodate stranded tourists. This measure was part of the airline’s broader efforts to get Canadian citizens back home quickly after the chaotic situation unfolded.

Travel Disruptions Due to Cartel Violence

Following the capture and killing of El Mencho, the CJNG cartel initiated a series of violent actions in Puerto Vallarta and surrounding areas, including setting fires and attacking security personnel. These attacks caused widespread panic among locals and international visitors alike. Numerous travelers were forced to remain in place, avoiding the airports due to growing concerns over the escalating violence.

In the wake of these events, Canadian and U.S. governments issued urgent travel advisories, urging citizens to stay clear of airports in both Puerto Vallarta and Guadalajara. Canada’s Department of Foreign Affairs advised Canadians to shelter in place and monitor the situation closely, cautioning against unnecessary movement within the affected areas.

Resumption of Flights and Passenger Safety Measures

Despite a day of cancellations, Air Canada resumed operations on Tuesday, with specific attention paid to providing repatriation services for those stranded due to the ongoing security situation. The airline confirmed that flights from Toronto, Montreal, and Vancouver to Puerto Vallarta were returning to service, but passengers were reminded to confirm their rebooking before heading to the airport. This move was made to ease the burden on affected travelers, allowing them to return to Canada as soon as possible.

Passengers who had originally scheduled flights on February 22 or 23 were encouraged to rebook and receive their updated confirmation details before going to the airport. Air Canada also announced that flights from Toronto to Guadalajara would not resume until Wednesday, in line with the ongoing security assessments in the region.

The Government of Canada issued an updated advisory indicating that no major new security incidents had been reported on February 24. Still, they urged Canadian travelers only to head to the airport if they had confirmed flight tickets. Additionally, citizens were advised to limit their movements and keep a low profile during this period of heightened tension.

U.S. State Department Issues Travel Warning

Meanwhile, the U.S. State Department has kept a Level 3 Travel Advisory for Puerto Vallarta, urging American citizens to reconsider travel to the region due to the heightened security risk posed by cartel violence. This advisory remains in place as local authorities continue to monitor the situation.

Despite the widespread panic caused by social media reports, both Puerto Vallarta International Airport and Guadalajara International Airport remained secure during the violent incidents. Local officials clarified that much of the fear was generated by rumors circulating among travelers, particularly following unverified reports of violence in Guadalajara. While airports were briefly overwhelmed by anxiety and confusion, there were no confirmed reports of direct violence at the terminals.

Airlines and Tourists Adapt to Evolving Situation

As of February 24, Canadian airlines, including WestJet, resumed their flights to both Puerto Vallarta and Guadalajara. These flights were reinstated after consultations with the respective governments and authorities. Other carriers, including U.S.-based airlines, have also resumed regular service to Puerto Vallarta after grounding flights over the weekend.

For tourists still in Puerto Vallarta or Guadalajara, Air Canada advised travelers to follow all updated instructions from local authorities and airlines. The company further assured passengers that all operational updates would be communicated through official channels, and all rebooked flights would have the necessary arrangements to safely return guests to Canada.

The situation in Jalisco remains fluid, with local government authorities continuing to manage the crisis and ensure the safety of both residents and tourists in the region. As of now, Puerto Vallarta is resuming normal operations, though tourism-related disruptions may continue for the next several days.

Conclusion: Puerto Vallarta Reopens for Business

In conclusion, Puerto Vallarta is gradually returning to normalcy after a series of violent events caused by the Jalisco New Generation Cartel. While the situation is still under observation, Air Canada and other airlines have played a crucial role in assisting stranded travelers. The resumption of flights has provided much-needed relief for tourists who have been stuck in the region. Puerto Vallarta, Mexico, along with Guadalajara, remains a key destination for international travelers, though it is essential for visitors to stay informed of government advisories and airline updates.

As Air Canada continues to provide services to those affected, the airline’s larger Dreamliners have been instrumental in helping Canadian tourists return home swiftly and safely. The region’s tourism recovery will depend on ongoing efforts by local authorities to maintain public safety and restore travelers’ confidence in the destination.

Travelers in Puerto Vallarta are encouraged to stay updated on the latest advisories and take necessary precautions when planning their movements.