Air New Zealand Takes Home Major Awards, Including Best Airline in the South Pacific

Published on November 21, 2025

Air New Zealand is closing 2025 on a high note, as the airline receives multiple accolades that highlight its commitment to safety, innovation, sustainability, and exceptional customer service. Named the World’s Safest Airline for 2025, Oceania’s Leading Airline, and Oceania’s Leading Airline Brand at the 2025 World Travel Awards, Air New Zealand’s remarkable achievements demonstrate why it continues to be a world leader in the airline industry.

The recognition reflects not only the airline’s world-class service but also its dedication to bringing Kiwi excellence to the skies. From cutting-edge seating innovations to a steadfast commitment to sustainability, Air New Zealand has proven itself as a global frontrunner in the airline industry.

Air New Zealand’s Industry-Leading Innovations and Customer Experience

One of the standout achievements for Air New Zealand in 2025 was winning Forbes Travel Guide’s Innovation of the Year for its Skycouch seating. This revolutionary seating concept allows passengers to create a private, lie-flat space in economy class, offering an enhanced level of comfort and flexibility. The Skycouch was celebrated by an exclusive panel of travel experts and luxury industry professionals, underscoring Air New Zealand’s commitment to providing exceptional experiences for its passengers.

Air New Zealand’s reputation for safety and service excellence was further solidified by its placement as the Third Best Airline in the World in AirlineRatings.com’s 2025 global rankings. This accolade is a testament to the airline’s outstanding safety record, customer service, and innovations in inflight entertainment and cabin designs. The airline also took home the Best Overall Airline in the South Pacific award for 2026 by APEX, a reflection of its continued commitment to excellence across all aspects of air travel.

Recognised Globally for Sustainability Leadership

Beyond its achievements in service and innovation, Air New Zealand has also been widely acknowledged for its sustainability efforts. The airline received the Asia Pacific CAPA Environmental Sustainability Award of the Year for 2025, an honour that reflects its leadership in sustainable aviation practices. Additionally, Air New Zealand was recognised by the International Air Transport Association (IATA) for its excellence in Sustainable Procurement, further cementing its reputation as a responsible and environmentally conscious airline.

As part of its sustainable initiatives, Air New Zealand continues to invest in technology aimed at reducing its carbon footprint, including its electric aircraft programme in collaboration with BETA Technologies. This commitment to sustainability not only aligns with global environmental goals but also meets the growing demand from travellers for more eco-conscious travel options.

Recognition for Exceptional Service and Global Appeal

Air New Zealand’s reputation for exceptional service is not confined to just its home market of New Zealand. In addition to its wins in global rankings, the airline was recognised as one of the world’s most beloved carriers by USA TODAY’s 10BEST Awards, where it ranked 2nd for Best Airline, Best Cabin Crew, and Best Airline Food. Furthermore, the airline was also placed 3rd for Business Class and Inflight Entertainment, reinforcing its appeal as a top-tier choice for both leisure and business travellers.

A Year of Progress and Celebration of Aotearoa’s Culture

Air New Zealand’s accomplishments in 2025 also reflect its ongoing efforts to celebrate New Zealand’s culture and heritage. Highlights from the past year include the retrofitting of its 787-9 Dreamliners with new cabins and inflight entertainment systems, as well as the unveiling of a new uniform celebrating the creativity and culture of Aotearoa. Additionally, the airline continued to support local communities through its Regional Events Sponsorship programme, backing 19 regional events across New Zealand.

On the employment front, Air New Zealand has maintained its position as New Zealand’s Most Attractive Employer for the third consecutive year, showcasing its commitment to fostering a positive work environment that nurtures talent and supports employee satisfaction.

Air New Zealand Continues to Set the Standard for Global Airline Excellence

The multitude of awards and recognitions Air New Zealand has received in 2025 underscores its position as one of the most admired and trusted airlines in the world. Whether it’s for its Skycouch innovation, safety record, or commitment to sustainability, Air New Zealand continues to set the standard for excellence in air travel.

As the airline looks to the future, it remains focused on innovating and delivering the very best experience for its customers while showcasing the best of New Zealand to the world. The recognition received in 2025 is not just a reflection of the airline’s achievements but also a motivation to continue pushing boundaries and ensuring that every flight delivers world-class service and a genuine Kiwi experience.