Amadeus Integrates SkyLink to Transform How Travelers Book Flights, Hotels, and More – You Need to Know

Published on February 26, 2026

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Amadeus, a global leader in travel technology, has officially acquired SkyLink, a New York-based company renowned for its expertise in AI-first orchestration and conversational automation. The move represents a strategic leap for Amadeus as it accelerates the adoption of artificial intelligence across the travel industry, aiming to enhance efficiency, personalization, and operational value for both travelers and businesses.

SkyLink was founded with the goal of transforming the corporate travel experience. Over the years, the company has developed a proprietary AI architecture and multilayer orchestration engine that integrates seamlessly into chat platforms. This technology allows travelers to book flights and hotels conversationally, completing tasks that previously took minutes or hours in mere seconds. At the same time, businesses gain meaningful cost savings and productivity boosts, as employees can focus on higher-value tasks instead of repetitive booking processes. Tens of thousands of bookings have already been processed through SkyLink’s platform, demonstrating its effectiveness in delivering speed, simplicity, and customer satisfaction.

The acquisition arrives at a time when the travel industry is moving from experimental AI initiatives to fully scaled adoption. For Amadeus, this deal underlines a long-term strategy of embedding AI into practical use cases that deliver measurable results. By combining SkyLink’s AI-native capabilities with Amadeus’ global scale, technology expertise, and extensive API ecosystem, the company can deploy conversational AI solutions that operate reliably at volume, across more than 190 markets, and handle billions of search requests and millions of transactions daily.

For corporate travel, SkyLink’s technology brings immediate benefits. Its AI-driven orchestration enhances Travel Management Company (TMC) offerings and strengthens Amadeus’ corporate travel portfolio, particularly in North America. Employees can book and manage trips with unprecedented speed and accuracy, while companies enjoy cost efficiencies and operational improvements. This development highlights how AI can be applied in ways that are both scalable and grounded in real-world business needs.

Looking beyond corporate travel, Amadeus plans to expand these AI-powered conversational capabilities across the broader travel ecosystem. Airlines, airports, hotels, and other travel providers will be able to leverage the technology to deliver personalized, real-time support for travelers before, during, and after their journeys. By streamlining operations and improving user experiences, Amadeus aims to set new industry standards for responsiveness, convenience, and efficiency.

The integration of SkyLink also reinforces Amadeus’ commitment to responsible AI deployment. Guided by a robust ethics framework, the company ensures that all AI applications are developed securely and with meaningful impact. Strategic partnerships and targeted investments further support the expansion of AI capabilities, allowing developers and partners to access secure, scalable tools aligned with real-world operational requirements.

This acquisition signals a broader vision for the future of travel. By combining SkyLink’s innovative AI solutions with Amadeus’ global infrastructure, technology expertise, and industry experience, the company is poised to transform how travelers interact with travel services. From automated booking and personalized recommendations to seamless support during journeys, AI is set to play a central role in creating smarter, faster, and more user-centric travel experiences worldwide.

Ultimately, the SkyLink acquisition positions Amadeus at the forefront of AI-driven innovation in travel. The integration of conversational automation and orchestration technology across Amadeus’ offerings promises not only operational efficiency but also a reimagined experience for travelers and businesses alike, demonstrating the real-world potential of AI to reshape the way people explore the world.

“Combining our AI‑native technology with Amadeus’ scale and industry reach will allow us to deploy our technology faster and bring powerful new capabilities that benefit travelers and companies across the travel industry. It’s a pivotal time to deliver concrete AI solutions and, now with Amadeus, we can accelerate the next phase of travel innovation.” Atyab Bhatti, CEO & Co-Founder, SkyLink

“Amadeus is the embedded and neutral execution layer for travel; built on three pillars: our global scale, the power of our integrated and deeply connected business logic, and our status as a trusted system of record in the industry since 1987. These pillars enable us to apply AI‑driven capabilities consistently across airlines, airports, hotels, travel sellers and the wider travel ecosystem. Our technology is deeply integrated across the travel industry, connecting systems and workflows developed over decades. It combines industrial‑grade reliability, operational resilience, and data‑driven insight that enable us to deploy AI in real‑world production environments globally. Together, these pillars reinforce Amadeus’ role as the trusted technology partner enabling innovation at scale and allowing AI to augment and reinforce the travel experience.” Luis Maroto, President and CEO, Amadeus