American Airlines Makes It Easier for Customers to Choose Their Travel Experience

Published on : Wednesday, February 24, 2021

American Airlines is creating a clear and simple shopping experience for customers when they purchase tickets for their next trip.

Starting today, the airline is aligning its baggage allowance policies to offer customers a more consistent and transparent booking experience. Premium Economy tickets will now include two free checked bags on all routes where American provides the enhanced travel experience. Main Cabin tickets on all long-haul international routes will include one free checked bag.

American is also introducing a new Basic Economy offering for flights to Asia, Oceania, India and Israel, making it easier to return to travel when customers are ready. American will be the first airline to offer travelers a Basic Economy Plus Bag ticket in this market which provides the low price of a nonchangeable fare with a free checked bag.

“We want to make American the easiest airline to do business with,” said Vasu Raja, Chief Revenue Officer. “To accomplish this, we are creating transparent fare products and policies that are consistent across our global network so customers can clearly choose their experience when they travel with us.”

In addition, agencies who use new distribution capability (NDC) will be able to offer their customers new packaged fares and corporate experiences that include certain seats, bags, and privileges together at the time of booking. These new products are part of the airline’s efforts to provide customers a variety of shopping choices when choosing to travel on American.

Source:- American Airlines


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