American Airlines Secures FAA Approval to Operate Premium Boeing 787 Dreamliners with Reduced Flight Attendant Staffing for Enhanced Efficiency

Published on June 28, 2025

American Airlines has secured approval from the U.S. Federal Aviation Administration (FAA) to reduce the number of flight attendants on its premium-configured Boeing 787-9 Dreamliners. The FAA’s decision, confirmed in 2025, allows the airline to operate its Boeing 787-9Ps with seven flight attendants instead of the usual eight, marking a significant change for the airline as it continues to expand its fleet of luxury-focused aircraft.

Industry Pushback Over Reduced Crew Numbers

The airline’s decision to lower the number of cabin crew members on its 787-9Ps has sparked significant concerns within the aviation industry. The Association of Professional Flight Attendants, which represents American Airlines’ flight attendants, has voiced strong opposition to the reduced staffing levels, highlighting potential safety risks.

The union raised concerns about the impact of the change, specifically the increased responsibility that would be placed on a single flight attendant in managing two emergency exits during an evacuation. These exits, located at the 4L/4R doors, are critical for passenger evacuation in emergency situations. The union has warned that reducing the number of flight attendants could compromise the safety of passengers in the event of an emergency evacuation.

In response, American Airlines has defended the move, emphasizing that the decision is intended to enhance operational flexibility. The airline clarified that the reduction in crew numbers will help the airline manage unforeseen disruptions and improve overall operational efficiency while still maintaining rigorous safety standards.

Premium Layout of Boeing 787-9Ps and Its Strategic Role

The decision to reduce crew members comes alongside American Airlines’ ongoing efforts to expand its premium-heavy Boeing 787-9 fleet. These aircraft are specifically configured to cater to high-end travelers, with a cabin design that includes 51 Flagship business class suites, 32 upgraded premium economy seats, and 161 economy class seats. This configuration is designed to offer travelers a more luxurious, spacious, and comfortable flying experience, particularly in business and premium economy cabins.

American Airlines took delivery of its first customized 787-9P in April 2025. The inaugural flight of this aircraft took place on June 5, 2025, from Chicago O’Hare International Airport to Los Angeles International Airport, further cementing the carrier’s commitment to expanding its long-haul premium fleet. In 2025, American Airlines plans to receive eight additional 787-9Ps, further enhancing its premium offerings for international travel.

Enhancements to Business Class and Premium Economy Seating

American Airlines’ Flagship business class on the 787-9P is equipped with several high-end features aimed at providing a superior travel experience. These amenities include ample personal storage space, wireless charging ports, USB-C and AC power outlets, and a chaise lounge-style seating option with an adjustable headrest pillow. These features are tailored to ensure comfort and convenience, particularly on long-haul flights.

The airline has also upgraded its premium economy class to offer passengers even greater comfort and privacy. The redesigned premium economy seats now include headrest wings for increased privacy, as well as enhanced calf and footrests to improve passenger comfort throughout the flight. These design improvements reflect American Airlines’ commitment to providing a premium travel experience for all passengers, whether in business class or premium economy.

Expanding the Fleet of Boeing 787 Dreamliners Amid Challenges

Currently, American Airlines operates 63 Boeing 787 Dreamliners, which include 37 Boeing 787-8s and 26 Boeing 787-9s. The airline has placed an order for 26 more 787-9 aircraft, which will further expand its long-haul fleet. Despite this growth, American Airlines has encountered delays in the delivery of these aircraft, which have impacted the airline’s scheduling and route planning.

In early 2025, American Airlines had to suspend three European routes and reduce flight frequencies for the summer season due to delays in the delivery of its Boeing 787 aircraft. These disruptions were linked to ongoing manufacturing and supply chain challenges within the Boeing production process. Additionally, the airline announced the suspension of six transatlantic routes for the upcoming winter season, though it clarified that these adjustments were not related to the 787 delivery delays. Instead, the airline attributed the route suspensions to lower demand for those services during the winter months.

Balancing Safety and Operational Efficiency

While the reduction in cabin crew has sparked criticism, American Airlines has emphasized that safety will remain a top priority. The airline asserts that this change is part of a broader strategy to improve operational flexibility while continuing to provide a high level of service to its passengers.

American Airlines has stated that the adjustment will allow the airline to better navigate operational challenges and respond more effectively to disruptions, such as crew shortages or unexpected delays. Despite these operational changes, the airline is committed to maintaining safety standards and ensuring that the experience on board its premium-heavy 787-9Ps remains exceptional.

As American Airlines receives additional Boeing 787-9Ps later in 2025, the airline is focused on continuing to enhance its long-haul offerings. With a growing fleet and a commitment to luxury service, American Airlines aims to meet the evolving needs of its passengers, offering a premium travel experience while maintaining operational efficiency and safety.