Published on : Saturday, April 4, 2020
Bahamas Paradise Cruise Line recently announced that most of its sailings have been canceled till May 6 due to the ongoing COVID-19 crisis. However, The Grand Celebration is expected to resume operations on Friday, May 8. The resumed sailing date has been planned to welcoming travelers aboard right before celebrating Mother’s Day weekend.
Oneil Khosa, CEO, Bahamas Paradise said in a statement that Bahamas Paradise Cruise Line has always prioritized the wellbeing of its passengers and crew. He mentioned that despite the news being disappointing for many of its valued guests, the cruise lines believe that further suspension is necessary to ensure the safety and security of the guest at the time of crisis.
He further added that the company is in communication with all guests who have bookings on a canceled sailing. It has also got in touch with its travel advisor partners. He informed that the cruise line is also offering a 125% percent Future Cruise Credit for all guests booked on a canceled sailing. He concluded by wishing everyone the very best on behalf of the company amid testing times and said that the cruise lines are looking forward to providing guests a better getaway experience once the difficult time is over.
Bahamas Paradise Cruise Lines also updated the ‘Sail with Ease’ policy. It provides an automatic Future Cruise Credit of 125% to two-night cruise and ‘Cruise & Stay’ guests affected by the extended pause on sailings. Future Cruise Credits will automatically update in the cruise line’s system. Guests are only required to call customer service to transfer their cruise to any future sailing date through December 31, 2021.
While the cruise line encourages all impacted guests to take advantage of the Future Cruise Credit, those who wish to receive a refund are eligible to claim a 100% refund of their two-night cruise or ‘Cruise & Stay’ package price, including taxes, fees, charges, and any pre-paid amenity or package.